Harvard Business Review

FEBRUARY 2, 2016

You’ll often find customer relationship management within marketing, budgeting within finance, supply-chain management within operations, outsourcing within procurement, training within HR, and new product development within R&D. Some of the first business functionaries were railroad telegraph operators who managed schedules.

Development 8

Development Supply Chain Incentives Outsourcing 8

Harvard Business Review

OCTOBER 1, 2013

From where we sit, both sides have legitimate beefs: IT complains that, despite the increasing penetration of technology into every nook and cranny of the business , it doesn’t have a seat at the table and no one understands how difficult their jobs are given the constraints under which they operate. It is time to put a stop to this.

Information Technology 8

Information Technology Technology Cost Center Constraint 8

Harvard Business Review

FEBRUARY 8, 2018

The complex calculations of the field known as Operations Research were enabled by mainframe computing. The cloud is also a common repository for the collection and analysis of new data, and the place where an increasing number of artificial intelligence operations, like image and speech recognition, are conducted.

Management 10

Management Software BPM Technology 10