Harvard Business Review

SEPTEMBER 4, 2017

The evidence suggests the former: We could improve productivity if we stopped systematically underinvesting in human capital. Managed by Q, a cleaning and office services company in New York City, decided to pay employees higher wages than the prevailing market rate. The most direct and obvious investment is increased wages.

Human Capital 13

Human Capital Kaizen Agility Energy 13

Harvard Business Review

OCTOBER 10, 2017

Another pervasive reason is that senior executives are trained as operators, not innovators. For any business to succeed over the long term, it must earn a return that exceeds its cost of capital. Unexpected changes in technology, customer preferences, and regulation can disrupt even the best-run operation.

Innovation 8

Innovation P&L ROI Long-term 8

Harvard Business Review

OCTOBER 21, 2016

Today’s executives are dealing with a complex and unprecedented brew of social, environmental, market, and technological trends. These require sophisticated, sustainability-based management. ” Improving risk management. Investing in sustainability is not only a risk management tool; it can also drive innovation.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8