Eliminate Slogans, Exhortations and Targets
Deming Institute
APRIL 7, 2016
Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. To improve results the system needs to be improved. Slapping up a slogan doesn’t improve the system. To change results change the system.
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