Creative Accounting and Quality - Leadership Digital

Eliminate Slogans, Exhortations and Targets

Deming Institute

APRIL 7, 2016

Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force. Slogans are a way to say you care about quality without actually demonstrating you care. To improve results the system needs to be improved.

Deming

Deming System Incentives Short-term

We Can’t Study Short-Termism Without the Right Metrics

Harvard Business Review

APRIL 5, 2017

Creative accounting measures. Similarly, a good indicator for myopia is a company’s use of performance measures that are not compliant with generally accepted accounting principles , as it may effectively spin the financial results.

EPS

EPS Metrics Depreciation Short-term

Eliminate Slogans, Exhortations and Targets

We Can’t Study Short-Termism Without the Right Metrics

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