The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 2 of 4
Strategy Driven
OCTOBER 11, 2013
Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. Current management of both companies were ill-advised on handling the crises. K-Mart had become the odd retailer out but still kept 1,500 stores for its reorganization. In 1999, the U.S.
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