Women on Business

JANUARY 19, 2011

I build brand and customer trust by being loyal to THEM and by NOT expecting them to be loyal to me! How do I build customer loyalty? I earn loyalty by giving it. Decide ) Decide what your customer experiences will look like.

Customer Loyalty 171

Customer Loyalty Loyalty Press Release Discount 171

N2Growth Blog

NOVEMBER 15, 2010

One of a leader’s most important functions is to create an environment where trust and loyalty are the rule and not the exception. In today’s post I’ll examine the value of loyalty as it relates to leadership. Leadership and loyalty go hand-in-hand. The boss will never go for that.&#

Loyalty 417

Loyalty Blog Leadership Brand 417

Women on Business

DECEMBER 8, 2010

What do you your customers believe and understand about your brand? Using “Buddy the Elf” as an example for the four steps to brand building, this week we’ll discuss steps three and four: developing brand identification and meaning, and developing relationships with customers. What would you think then? Post by Jane K.

Brand 237

Brand Press Release Discount Loyalty 237

N2Growth Blog

JANUARY 3, 2011

This isn’t rocket science, rather it’s just plain-old, good leadership. Following are five representative tips that will help you recognize the need for a reengineering initiative: Unusual declines in revenue, margin, market-share, customer loyalty, or brand equity.

Restructuring 305

Restructuring Blog CEO Brand 305

Women on Business

DECEMBER 2, 2010

But let’s assume that Buddy is indeed an elf, developed and created by the North Pole to fill a need…to make toys. Building Customer Loyalty Building customer loyalty by being loyal to them. If Buddy was originally trained to be a toymaker, how well did he compete against the other elves?

Brand 215

Brand Press Release Discount Customer Loyalty 215

Strategy Driven

JULY 6, 2015

I started in the insurance business in 1993 as a fresh graduate from East Carolina with a finance degree. Here is John’s networking and leadership history in the Charlotte Chamber: Business Growth Network. Trait-centered Leadership vs. Servant Leadership. Entrepreneur of the Year Awards. But, everyone is different.

Insurance 50

Insurance Committee Customer Loyalty Competitive Advantage 50

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. TIAA-CREF, the big financial services company, includes customer loyalty score improvement in senior executive compensation. Your customer metrics must correlate with financial and strategic goals. A clear link to financial and strategic outcomes.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10