Deming Institute

AUGUST 30, 2018

Guest post by David Kachoui (previously published in Quality Progress, August 2014): Director of Business Development at Natech Plastics. Students ran operations. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” Deming, The New Economics, see reference 2, p.

Quality 51

Quality P&L Deming Education 51

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Edwards Deming’s process management theory. Edwards Deming cautioned against clinging to examples , and for good reason. Physicians led almost all of the changes themselves.

Deming 28

Deming Health Care System Cost 28

Deming Institute

SEPTEMBER 10, 2015

Edwards Deming in The Deming of America. But when we try and copy practices, processes, techniques, etc. When it does work well it is usually a very simple process that has few interactions or dependencies with the containing system. Edwards Deming in “If Japan Can…Why Can’t We?”

Examples 28

Examples Deming Software System 28

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. The SME deck is to be developed in two months, with weekly two hours meetings, on-line or face to face depending on the location of my clients. 14 Deming principles. Deming System of Profound knowledge.

Deming 28

Deming SWOT Root Cause Analysis TRIZ 28

Deming Institute

OCTOBER 12, 2017

Many years after the curtain came down on my Camelot project, I was asked to lead the process / organization side of a large technology project. The project had been operational for a few months when I joined so the foundation had already been poured. EDWARDS DEMING’S SCORE FOR LEADING, PERFORMING, AND LIVING IN CONCERT.

Project 28

Project Deming Root Cause Analysis RACI 28

Deming Institute

JANUARY 16, 2017

General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. If possible, I wanted to work in something closer to the Deming environment. I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Deming Institute

AUGUST 31, 2017

We call this approach Professional Management, and have developed a system to implement it influenced by Dr. W. Edwards Deming and other great thought leaders. Dr. Deming’s timeless teachings have been, and will continue to be, a driving influence because we see his philosophies work. Processes are the means to achieve ends.

Management 28

Management Kaplan Activity Based Costing Deming 28

Curious Cat

MARCH 10, 2015

Top leaders required to develop a plan to demonstrate their advocacy for Quality Leadership methods and the goals of the transformation. This step is an ongoing process—it is continuous improvement within the organization. You may ask what the role of Quality Leadership was in the transformational process? Sustain the effort!

Case Study 40

Case Study System Decentralization Management 40

Harvard Business Review

SEPTEMBER 27, 2012

Discussions about process improvement failures sprang up recently on two different LinkedIn groups I participate in, and most members cited a lack of leadership from the top as the primary reason. Edwards Deming (the father of the quality movement) famously said , "Drive out fear. Six Sigma or Lean) the right way. As Zeus Inc.'s

Process 15

Process Mayo Six Sigma Ryan 15

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Duke and James D. Murphy For the last 50 years, elite U.S. Authors James D.

Six Sigma 57

Six Sigma Learning-by-Doing Training Tools 57

Harvard Business Review

APRIL 20, 2016

Teams using agile methods get things done faster than teams using traditional processes. Agile has indisputably transformed software development, and many experts believe it is now poised to expand far beyond IT. Shewhart taught this iterative and incremental-development methodology to his mentee, W. They keep customers happier.

Agility 8

Agility Nonaka Takeuchi Innovation 8

Deming Institute

SEPTEMBER 23, 2019

Guest post by Bill Bellows, Member of The Deming Institute’s Advisory Council. He did not believe the results and instructed the team to repeat the assembly operation. Edwards Deming to several dozen executives in Japan in 1950. To Pipp’s amazement, one car purchased was 100% snap fit. The discovery was not lost on Pipp.

System 74

System Productivity Products Deming 74

Harvard Business Review

AUGUST 24, 2012

Given the growing importance of data to every aspect of their business, they know they must develop an understanding of the costs of poor data quality, shortcomings in the methodology notwithstanding. First, develop a keen eye for non-value-added work. Of course, true leaders know this is no excuse. Customer billing is a great example.

Quality 14

Quality Parcell Cost Deming 14

Harvard Business Review

MARCH 23, 2011

New process improvement initiatives tend to start with some hype. Finally: "This may sound like process improvement programs that failed here before, but believe me, this is much better. Companies that practice process improvement have been victims of this hype cycle for decades. Under the guidance of external coaches, the $7.2

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. Competition and customer demands mean that the most efficient and effective process should always be sought — but finding it requires contributions from the people doing the work.

Attrition 15

Attrition CFO Deming Outsourcing 15

Harvard Business Review

APRIL 22, 2015

Many companies still compete this way and there continue to be successors to Taylorism, including business process reengineering and lean production. Edwards Deming , who introduced quality as a way of life for Japanese companies. And processes like Six Sigma quality control became hugely popular after GE publicly adopted the concept.

Six Sigma 8

Six Sigma Company Lean Production Taylorism 8

Harvard Business Review

MARCH 21, 2018

The culmination was an incident at an insecticide plant in LaPorte, Texas, where, as a result of a basic process safety management failure , an extremely toxic chemical—methyl mercaptan—was released and two workers were overcome. Improved operational performance will result in fewer injuries. At Cummins, Inc.,

Operations 15

Operations Chemicals CEO Metrics 15

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. Competition and customer demands mean that the most efficient and effective process should always be sought — but finding it requires contributions from the people doing the work.

Attrition 11

Attrition CFO Deming Outsourcing 11

Strategy Driven

NOVEMBER 15, 2018

The classic method of segregating innovation to a single department, or to a process led by specialists, just isn’t fast enough any longer. Left brainers are critical to accomplishing the engineering, finance, production and operational work that’s required to make meaningful change happen. What’s not understood is how to do it.

Innovation 57

Innovation Engineering CIO System 57

Ask Atma

JANUARY 2, 2011

They develop action plans. If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Move towards developing a long-term relationship with a single supplier.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

MAY 17, 2017

We argue that, like previous revolutionary ideas, blockchain has the potential to help developing nations leapfrog more-developed economies. Edwards Deming). An added benefit is that mobile money services such as M-Pesa are more advanced and sophisticated than those found in many developed economies.

Marketing 8

Marketing Technology Banking Efficiency 8

Harvard Business Review

JULY 14, 2016

Self-cannibalization occurs when a company chooses to proactively replace one product or process with another that is potentially worth less. Founded in November 1998, the company has since grown into China’s largest and most-used Internet service portal, and in the process, has also become the world’s largest gaming company.

Productivity 8

Productivity Products Company Metrics 8

Harvard Business Review

AUGUST 8, 2012

On the one hand, processes trump people in terms of getting work done right. Standard procedures which rely on the scientific method are essential to creating a controlled and stable basis for continuous process improvement. I'd rather own Exxon stock than Shell stock, but I could never work there.".

Compliance 13

Compliance Merchandising Deming Pharmaceuticals 13