Process Behavior Charts are the Secret to Understanding the Organization as a System
Deming Institute
JANUARY 21, 2016
Edwards Deming Institute podcast with Dr. Sophronia (Frony) Ward, Managing and Founding Partner of Pinnacle Partners , Process Behavior Charts are the Secret to Understanding the Organization as a System ( direct download ), is another in our understanding variation series. Frony Ward. the overall system is sub-optimized.
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