Eliminate Slogans, Exhortations and Targets
Deming Institute
APRIL 7, 2016
Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Inside a meeting often no-one will object. But Dr. Deming understood the damage targets cause. Deming understood the damage targets cause.
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