Deming Institute

OCTOBER 29, 2018

Post by Bill Bellows, Deputy Director, The Deming Institute. “A A product or service possesses quality if it helps someone and enjoys a sustainable market.”. Edwards Deming . Quality is defined by doing it right the first time.”. There is not a day I don’t think about what Dr. Deming meant to us. Phillip Crosby.

Deming 31

Deming Compliance System Engineering 31

Deming Institute

APRIL 7, 2016

Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Slogans are a way to say you care about quality without actually demonstrating you care. But Dr. Deming understood the damage targets cause.

Deming 28

Deming System Incentives Short-term 28

Deming Institute

SEPTEMBER 23, 2019

Guest post by Bill Bellows, Member of The Deming Institute’s Advisory Council. Larry Sullivan, from Ford, wrote an account of the visit he made to Japan in 1982 to “study quality systems at a variety of automotive suppliers.” Reference – Reducing Variability: A New Approach to Quality , L.P.

System 74

System Productivity Products Deming 74