Restaurant Week (An elementary look at quality culture fundamentals)
Deming Institute
AUGUST 30, 2018
Upon arrival, we were greeted by a polite, 6-year-old host with a white shirt and bowtie. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” For the most part, the children had to figure out how to solve problems on their own or together. Parents were patrons. References.
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