Deming Institute

JANUARY 5, 2017

While my work is usually associated with the term “Lean” and the lessons from the Toyota Production System, some of my earliest learning and inspiration for improvement came from the work of W. Edwards Deming. I do remember my statistics professor saying something in class, in early 1994, right after Dr. Deming passed away.

Deming 46

Deming TQM Kaizen Crisis 46

Curious Cat

MARCH 10, 2015

Begin a system of employee feedback to all department leaders. Innovation and experimentation become organizational values. The QLC begins work on and solve the number-one problem identified by police officers: the existing promotional system. Operating the department based on the Principles of Quality Leadership.

Case Study 40

Case Study System Decentralization Management 40

Deming Institute

MAY 5, 2016

In this post I discuss another wonderful paper by Dr. Deming. Edwards Deming Institute makes this paper, and many more, available on our website. Edwards Deming, 1954: For all four groups of people [management, statistical administration, research, front-line workers], the statistical method is more than an array of techniques.

Deming 28

Deming Management Quality System 28

Deming Institute

JUNE 9, 2015

Deming’s 14 points for management have been put into various specific contexts by people over the years. Dr. Deming included their work in Out of Crisis, pages 201-202: 6. Provide operational definitions of all jobs. Supervision belongs to the system and is the responsibility of the management. Improve supervision.

Deming 28

Deming Health Care Restructuring Crisis 28

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. Applying SMED, the theoretical sessions would act as the external activities that operators have to perform before a changeover, and actually implementing them in a running business would be the internal ones.

Deming 28

Deming SWOT Root Cause Analysis TRIZ 28

Deming Institute

JANUARY 16, 2017

General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. If possible, I wanted to work in something closer to the Deming environment. I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Harvard Business Review

APRIL 20, 2016

You hear a lot about “agile innovation” these days. Edwards Deming, who used it extensively in Japan in the years following World War II. Of course, Sutherland and Schwaber weren’t alone in their search for innovative methods. They keep customers happier. They enjoy their work more.

Agility 8

Agility Nonaka Takeuchi Innovation 8

Strategy Driven

NOVEMBER 15, 2018

The classic method of segregating innovation to a single department, or to a process led by specialists, just isn’t fast enough any longer. What’s needed is a culture in which innovation is the mission of everyone, everywhere, every day. Most innovation methods don’t actually result in innovative solutions.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. It's not easy, to be sure, but some companies have managed to spur their employees to innovation by observing a few principles. Consider Wiremold , a manufacturer of cable management systems.

Attrition 15

Attrition CFO Deming Outsourcing 15

Harvard Business Review

MARCH 23, 2011

In 2009, Grainger's senior management team decided to reflect on their history with improvement initiatives before deploying a Lean-based continuous improvement system. Also, to signal what TQM guru Deming called "constancy of purpose," choose a name that will always resonate, e.g., something tied to customers and service.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Deming Institute

DECEMBER 7, 2017

Edwards Deming. The value of profits as an ingredient for organizations to sustain and develop their operations is undeniable. Moving from profits to pragmatism , let us not lose sight of the need to be practical in our efforts to manage systems of increasing size and complexity. Post by Bill Bellows.

Deming 28

Deming System Crisis Industry 28

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. It's not easy, to be sure, but some companies have managed to spur their employees to innovation by observing a few principles. Consider Wiremold , a manufacturer of cable management systems.

Attrition 11

Attrition CFO Deming Outsourcing 11

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Some dynamic management system. A system for Quality Control. Capital raising strategies. Risk assessment.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

MAY 17, 2017

Edwards Deming). Every transaction and its associated value are visible to anyone with access to the system. Simply copying the banking systems of the West, which have been built up over centuries, would not have been as easy or as effective for the people of Kenya and Tanzania. The system currently serves a billion people.

Marketing 8

Marketing Technology Banking Efficiency 8