Deming Institute

JANUARY 5, 2017

While my work is usually associated with the term “Lean” and the lessons from the Toyota Production System, some of my earliest learning and inspiration for improvement came from the work of W. Edwards Deming. I do remember my statistics professor saying something in class, in early 1994, right after Dr. Deming passed away.

Deming 46

Deming TQM Kaizen Crisis 46

Deming Institute

AUGUST 31, 2017

Edwards Deming and other great thought leaders. Dr. Deming’s timeless teachings have been, and will continue to be, a driving influence because we see his philosophies work. As businesses move beyond the start-up phase, a systematic approach to your business is critical to sustainable and strategic growth.

Management 28

Management Kaplan Activity Based Costing Deming 28

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. Applying SMED, the theoretical sessions would act as the external activities that operators have to perform before a changeover, and actually implementing them in a running business would be the internal ones.

Deming 28

Deming SWOT Root Cause Analysis TRIZ 28

Deming Institute

MAY 18, 2015

Move toward a single supplier for any one item, on a long-term relationship of loyalty and trust. Edwards Deming’s 14 points for management. Dr. Deming explained that the organization was a system that included the suppliers and customers. What matters is how you operate. Instead, minimize total cost.

Long-term 28

Long-term Deming Cooper System 28

Strategy Driven

AUGUST 17, 2011

The term ‘professional’ comes from the Latin word ‘professio,’ which literally means to take an oath or a vow. Over the last few centuries, the term professional has come to mean different things to different people, but that central idea has not changed. That one thing changed a long time back.

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Deming Institute

SEPTEMBER 23, 2019

Guest post by Bill Bellows, Member of The Deming Institute’s Advisory Council. He did not believe the results and instructed the team to repeat the assembly operation. Edwards Deming to several dozen executives in Japan in 1950. To Pipp’s amazement, one car purchased was 100% snap fit. The discovery was not lost on Pipp.

System 74

System Productivity Products Deming 74

Harvard Business Review

AUGUST 24, 2012

Working to find and fix errors is part and parcel of most operational processes, and once they turn a harsh eye on non-value-added work, most leaders can root it out. Worse, these billing errors make it more difficult to build a long-term, trusted relationship with your customers; these lost opportunity costs are probably unknowable.

Quality 14

Quality Parcell Cost Deming 14

Harvard Business Review

MARCH 21, 2018

These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked.

Operations 17

Operations Chemicals CEO Metrics 17

Harvard Business Review

JUNE 24, 2016

Gothenberg, Sweden, is a long way to travel from Boston for a breakthrough idea in management — especially one that is more than 40 years old. Berwick’s talk spanned a pantheon of management thinkers to show the audience just how far we have come from Taylor to Deming in the 20th century. Laura Schneider for HBR.

Deming 12

Deming Management Senge Taylorism 12

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Move towards developing a long-term relationship with a single supplier. employee interaction and co-operation.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

AUGUST 8, 2012

Case in point: a few years ago over lunch in the Shell Oil cafeteria in London, a long time employee and I were comparing Shell and Exxon. "At On the one hand, processes trump people in terms of getting work done right. The answer isn't obvious. At Exxon they have standard procedures for everything.

Compliance 14

Compliance Merchandising Deming Pharmaceuticals 14