Deming Institute

NOVEMBER 17, 2016

How does one get an organization to start looking at itself as a system? In short, how does one get an organization to listen to what Deming had to say? ” This makes “selling” organizations on the idea of adopting the Deming management system more challenging. .”

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System Organization Deming Management 28

Deming Institute

MARCH 25, 2019

Post by Bill Bellows, Deputy Director, The Deming Institute. On April 16-18, 1999, The Deming Institute hosted its annual spring conference in Tacoma, Washington, featuring keynotes from Russell Ackoff , Jamshid Gharajedaghi , and Tom Johnson. The system is out there…. trying to sustain deep and profound change….

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Senge Education Deming Industry 63

Deming Institute

MAY 14, 2015

Edwards Deming wrote Some Statistical Logic in the Management of Quality to fill in some of the missing links in the use of statistical methods, with special reference to responsibilities at the management level for effective mobilization of statistical knowledge and skills. Edward Deming was included in the paper.

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Deming Quality Management System 28

Mike Cardus

FEBRUARY 15, 2012

Deming to the Editor of Time Magazine 1981; Dear Sir, Your article about Japan in TIME for 30 March 1981 is excellent, but the paragraph concerning my work is ridiculous and can do a lot of harm to American industry at the very time when they need guidance. Dr. Deming did not just give a lecture in 1950. He has made 19 trips to Japan.

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Quality Deming Productivity Products 116

Deming Institute

NOVEMBER 13, 2019

A recent blog by John Hunter, Ackoff on Systems Thinking and Management, highlights a collection of videos of lectures by Russell Ackoff, recently made available at this site. Edwards Deming in presentation after presentation, I was struck by a frequent phrase used by Thomas Clarke, a favorite high school teacher.

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Deming Chief Executive Officer System Operations 60

Deming Institute

OCTOBER 31, 2016

One of the items Toyota highlights on their web site is winning the Deming Prize in 1965. Professor Deming and Toyota President Fukio Nakagawa at the Deming Prize award ceremony (1965). From the Toyota website: Receiving the Deming Application Prize strengthened Toyota Motor Co.,

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Deming Lean Manufacturing Management Long-term 28

Deming Institute

DECEMBER 24, 2015

The Deming Institute has arranged to have a Chinese language version of W. Edwards Deming’s classic, Out of the Crisis, published. They do this because they were not taught that in Deming’s world, making profits and making quality are the same. You may order the book online.

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Deming Crisis Library Seminar 28

Deming Institute

DECEMBER 8, 2016

Edwards Deming had a large and varied collection of influences. The ideas Dr. Deming drew from the work of C.I. Lewis provide one of the ways his ideas on management are different from others. Lewis on Shewhart and Deming by G. But Dr. Deming found the ideas useful. Lewis: Influence of C.I.

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Deming Influence Definition Content 28

Deming Institute

AUGUST 19, 2019

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog. An understanding of Deming’s System of Profound Knowledge provides new lenses * to view the world. And that clear vision can help managers lead their organizations more effectively.

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Deming Long-term Short-term Bureaucracy 53

Deming Institute

FEBRUARY 20, 2017

Edwards Deming stated in Out of the Crisis: Cease dependence on inspection to achieve quality. I think the “inspection” in code reviews is different enough that we can use code reviews as a valuable tool for managing software development. Most importantly, organization should think about what works best in their system.

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Deming Software Review Quality 31

Deming Institute

DECEMBER 10, 2018

Yet, we have some leaders and practitioners who focus on only a few aspects of quality, to the detriment of the whole system. Focus on only some of the principles, practices, methods and tools cause us to miss the aim and purpose of an ethical system to deliver quality. Yet, this is a flaw we are all susceptible to as human beings.

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Ethics Quality Deming Efficiency 56

Deming Institute

APRIL 17, 2017

Edwards Deming’s 14th point is: Put everybody in the company to work to accomplish the transformation. You can also find quotes by Dr. Deming, such as: “As I use the term here, the job of a leader is to accomplish transformation of his organization.” The transformation is everybody’s job.

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Deming System Constraint Participative 37

Deming Institute

FEBRUARY 29, 2016

To put it simply, effective use of Big Data to make decisions depends on each of the four components of The System of Profound Knowledge and the interaction between the components. Are operational definitions the same across different data sources? As Dr. Deming would say, “ Without a theory there is no learning.”

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Deming System Cooper Analysis 28

Curious Cat

MARCH 10, 2015

Begin discussion with top management team and train them. Share feedback with the chief and his management team. Get buy-in from top department managers. This begins at the top with the chief and the chief’s management team. Begin a system of employee feedback to all department leaders. Year eight.

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Case Study System Decentralization Management 40

Deming Institute

MAY 5, 2016

In this post I discuss another wonderful paper by Dr. Deming. Edwards Deming Institute makes this paper, and many more, available on our website. Edwards Deming, 1954: For all four groups of people [management, statistical administration, research, front-line workers], the statistical method is more than an array of techniques.

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Deming Management Quality System 28

Six Disciplines

MARCH 21, 2014

Most employees consciously or unconsciously operate on the following assumption: “tell me how you''ll measure me, and I''ll tell you how I''ll behave.”. Measurement is essential to “managing by fact” – otherwise you are left to lead with charm and personality. If it’s not being measured, it simply can’t be managed.

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Deming Quality System Objective 121

Deming Institute

AUGUST 28, 2017

With our internships coming to an end, we invited our department manager to join us. Unlike the technical questions we answered all summer long, our manager took the opportunity to challenge us with a down-to-earth business question. Instead of the queries W.

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System Supply Chain Letter Automotive 31

Deming Institute

NOVEMBER 29, 2018

Post by Bill Bellows, Deputy Director, The Deming Institute. While “Standards are everything at Airbus: from cleaning up the table in the canteen after eating to operating a machine, they influence every part of the employees’ working day.” Systems theorist and educator Russell Ackoff also offered an explanation of this phenomenon.

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Six Sigma Deming System Quality 37

Deming Institute

SEPTEMBER 25, 2017

Upon co-authoring his 2001 book, Profit Beyond Measure , (with Anders Bröms) he achieved this notoriety by dedicating himself to offering interested listeners and readers an alternative solution, which he refers to as Management by Means or MBM.

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Books Deming Review System 28

Deming Institute

AUGUST 10, 2017

Some years ago, W’s management saw fit to expand the purview of “performance management” to include employees’ personal business: employees spending more than 6 minutes a day in the restroom risk being written up. Imagine the unintended consequences of operation “haste makes waste:” trashed restrooms and unwashed hands.

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Deming Bottom-up System Reference 48

Deming Institute

OCTOBER 29, 2018

Post by Bill Bellows, Deputy Director, The Deming Institute. “A Edwards Deming . There is not a day I don’t think about what Dr. Deming meant to us. Deming is the core of our management.”. ” Shocked by the results, he instructed the team to repeat the assembly operation. Phillip Crosby.

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Deming Compliance System Engineering 31

Deming Institute

OCTOBER 6, 2017

John – I have just read your column on performance reviews, with a reference to Dr. Deming’s teachings. As you have noted, Dr. Deming was not at all a fan of annual performance reviews. As a student of Deming’s management theory, I would like to provide you with added feedback on his views.

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Deming Teamwork Class Performance Review 28

Deming Institute

JANUARY 9, 2017

One of Dr. Deming’s 7 deadly diseases is: Emphasis on short-term profits: short-term thinking. Thomas Johnson and Anders Broms, the authors provide many good thoughts on the problems of accounting measures and management. They seek to change the system to change the behavior. In Profit Beyond Measure by H.

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Short-term Long-term Deming Management 28

Deming Institute

AUGUST 19, 2019

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog. An understanding of Deming’s System of Profound Knowledge provides new lenses * to view the world. And that clear vision can help managers lead their organizations more effectively.

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Deming Long-term Short-term Bureaucracy 28

Deming Institute

JANUARY 5, 2017

While my work is usually associated with the term “Lean” and the lessons from the Toyota Production System, some of my earliest learning and inspiration for improvement came from the work of W. Edwards Deming. I do remember my statistics professor saying something in class, in early 1994, right after Dr. Deming passed away.

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Deming TQM Kaizen Crisis 46

Deming Institute

JANUARY 14, 2020

Edwards Deming said that “Quality is determined by the top management. Again, Mike asked where he could help, and they related that the lack of operable wheelchairs was the issue. Guest post by Dennis Sergent, President, Sergent Results Group. It cannot be delegated.” How could he disagree?

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Transportation Deming Fashion CEO 74

Deming Institute

MARCH 3, 2016

Point 7 in Dr. Deming’s 14 obligations of management : Institute leadership (see point 12 and Chapter 8 in Out of the Crisis ). Supervision of management is in need of overhaul, as well as supervision of production workers. But Dr. Deming provided context. Edwards Deming had a very specific meaning.

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Deming Leadership System Library 28

Six Disciplines

AUGUST 8, 2011

Most employees consciously or unconsciously operate on the following assumption: “tell me how you'll measure me, and I'll tell you how I'll behave.” Measurement is essential to “managing by fact” – otherwise you are left to lead with charm and personality. Management promotes understanding.

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Deming Quality System Objective 135

Deming Institute

AUGUST 31, 2017

We call this approach Professional Management, and have developed a system to implement it influenced by Dr. W. Edwards Deming and other great thought leaders. Dr. Deming’s timeless teachings have been, and will continue to be, a driving influence because we see his philosophies work. In that book and other articles (e.g.,

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Management Kaplan Activity Based Costing Deming 28

Six Disciplines

APRIL 14, 2011

Most employees consciously or unconsciously operate on the following assumption: “tell me how you measure me, and I will tell you how I will behave.” If it’s not being measured, it simply can’t be managed. Unmeasured systems tend to be highly variable systems, with all the negatives for quality that implies.

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Deming Quality System Objective 103

QAspire

MARCH 30, 2015

We need more revenues, better margins, higher utilization, more leads, strategic diversification, differentiation, operational efficiency, lower attrition, strategic focus, branding et al. We need to humanize our leadership approaches and communication to build a system where intrinsic motivation is more likely to happen.

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Attrition Leadership Deming Human Resources 70

Deming Institute

JUNE 30, 2020

In one of his conversations found on YouTube and posted on January 11, 2010 (the year following his death), Dr. Ackoff provides the following insight about leaders doing the “right and wrong” things in the systems they lead: Peter Drucker said “There’s a difference between doing things right and doing the right thing.”

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Covey Deming Six Sigma Learning-by-Doing 69

Deming Institute

DECEMBER 21, 2015

Edwards Deming. Dr. Deming emphasized the importance of understanding what the data actually meant (and how easily we can be mislead when looking at data). Without understanding the operational definition for the data you take a great risk that you make mistaken guesses about what the data means. Attributed to W.

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Deming Definition Operations System 28

Deming Institute

AUGUST 3, 2015

Steven, President of New York Label & Box Works , discusses their Deming journey over the decades. And have the systems built around that. You need to provide education on how to think of the organization as a system and how to continually improve. Your systems have to continuously improve.

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Quality Deming System Conference 28

Deming Institute

AUGUST 30, 2018

Students ran operations. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” ” 1 He proposed that the root cause of the lack of quality lies, in part, with our educational system. Deming, The New Economics, see reference 2, p. Parents were patrons. References.

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Quality P&L Deming Education 51

Six Disciplines

AUGUST 8, 2011

Most employees consciously or unconsciously operate on the following assumption: “tell me how you'll measure me, and I'll tell you how I'll behave.” Measurement is essential to “managing by fact” – otherwise you are left to lead with charm and personality. Management promotes understanding.

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Deming Quality System Objective 103

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Edwards Deming’s process management theory. Intermountain Healthcare is an integrated delivery system based in Utah and Idaho. Physicians led almost all of the changes themselves.

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Deming Health Care System Cost 28