Deming Institute

JANUARY 14, 2019

Guest post by Mustafa Shraim , ASQ Fellow and Assistant Professor, Department of Engineering Technology and Management, Ohio University. Variation is life or life is variation ” is how Dr. Deming described the extent of what we observe in our personal and work outcomes. The first mistake is called tampering.

Engineering 35

Engineering Conference Education Process 35

Deming Institute

AUGUST 30, 2018

Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” Deming said that competition squeezes out intrinsic motivation while collaboration nurtures intrinsic motivation, curiosity and joy in learning. They were continually improving as a team. Parents played the roles of diners.

Quality 51

Quality P&L Deming Education 51

Deming Institute

JANUARY 30, 2017

Deming’s “Some Notes on Management in a Hospital.” I was happy to see John Hunter share the article on the Deming Institute blog last year , along with some context. Lean methods, such as value stream mapping and improvement projects carried out by cross-functional teams can break down barriers and increase understanding.

Deming 28

Deming Kaizen System Quality 28

QAspire

OCTOBER 13, 2010

Between teams. Between members of the teams. Work flows from one team member to the other. Also download 25 Things Managers and Leaders Should Never Do [PDF] - - - - - Check out the latest edition of “Carnival of HR” at John Hunter’s Curious Cat Management Improvement blog. Because, work flows horizontally.

Process 130

Process Deming Restructuring Efficiency 130

Deming Institute

SEPTEMBER 10, 2015

Edwards Deming in The Deming of America. American management thinks that they can just copy from Japan—but they don’t know what to copy! Edwards Deming in “If Japan Can…Why Can’t We?” People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.

Examples 28

Examples Deming Software System 28

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Edwards Deming’s process management theory. Edwards Deming cautioned against clinging to examples , and for good reason.

Deming 28

Deming Health Care System Cost 28

Deming Institute

OCTOBER 12, 2017

Much of my work focuses on involving people in activities and decisions about their work and how it will change as the technology they use changes. when the going got tough, why weren’t we looking more closely at the basics first – the foundations of team effectiveness ? Looking back, I can’t help but wonder….when And so, I relented.

Project 28

Project Deming Root Cause Analysis RACI 28

Deming Institute

JANUARY 19, 2017

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. That realization helped Moesta and his team begin to grasp the struggle potential home buyers faced. “I Dr. Deming would talk about the importance of knowing what business you were in.

Deming 28

Deming Christensen System Innovation 28

The Empowered Buisness

MARCH 4, 2014

The personal computer revolution was started by putting together existing technologies in a way never done before. They could see from a 10,000 foot elevation how seemingly unrelated technology trends intersected, eventually disrupting the computer industry in a completely new direction. Future Oriented.

Strategic Planning 131

Strategic Planning Content Covey Industry 131

The Practical Leader

JULY 20, 2011

The first two rings (my last two blog posts) deal with things — technology, products, services, systems, processes, structures, and so on. These “moments of truth&# are any time a customer or partner makes contact with your team/organization, whether by phone, electronically, letter, or in person. The quality guru, W.

Sharpe 53

Sharpe Deming Hotels Quality 53

Harvard Business Review

APRIL 20, 2016

Teams using agile methods get things done faster than teams using traditional processes. Edwards Deming, who used it extensively in Japan in the years following World War II. Reading hundreds of papers and interviewing leading product-management experts, he found himself intrigued by several provocative ideas.

Agility 8

Agility Nonaka Takeuchi Innovation 8

Deming Institute

SEPTEMBER 23, 2019

Guest post by Bill Bellows, Member of The Deming Institute’s Advisory Council. The content of this blog was prepared as an article for the first edition of the Lean Management Journal, later known as The LMJ. His plan was to have the final assembly team disassemble these cars and learn firsthand how they were assembled.

System 74

System Productivity Products Deming 74

Strategy Driven

AUGUST 17, 2011

The journey of the four decades, of growing from an entry-level professional to a leader among fellow professionals invariably calls for mastery over four things: the ability to efficiently manage resources, volume, complexity and finally, rainmaking. Sustainability is part of every professional’s job.

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Harvard Business Review

MARCH 23, 2011

The result: Employees get confused and cynical (senior management's "flavor of the month"). Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Under the guidance of external coaches, the $7.2

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

The Horizons Tracker

MAY 23, 2019

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen and takt time quickly spread throughout the manufacturing sector. In a superjob, technology has not only changed the nature of the skills the job requires but has changed the nature of the work and the job itself.” Learning fast and slow.

Competitive Advantage 50

Competitive Advantage Kaizen Technology Learning-by-Doing 50

Deming Institute

DECEMBER 7, 2017

Edwards Deming. Thinking beyond the design and development of the next iProduct , profits allow for improvements to current products, not to mention needed technology upgrades, employee development, and dividends for shareholders. The bigger be the coverage, the bigger be the possible benefits, but the more difficult to manage.

Deming 28

Deming System Crisis Industry 28

Ask Atma

JANUARY 2, 2011

Three Levels of Management. As a starting place we can look at three general levels or grades of management. As a starting place we can look at three general levels or grades of management. Beginner’s Management [Newbie or Management 1.0]. Fundamentals of being a manager : They ask “what needs to be done?”.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

JUNE 24, 2016

Gothenberg, Sweden, is a long way to travel from Boston for a breakthrough idea in management — especially one that is more than 40 years old. Berwick’s talk spanned a pantheon of management thinkers to show the audience just how far we have come from Taylor to Deming in the 20th century. Laura Schneider for HBR.

Deming 11

Deming Management Senge Taylorism 11

Deming Institute

MAY 18, 2015

Edwards Deming’s 14 points for management. Dr. Deming explained that the organization was a system that included the suppliers and customers. You need to manage and continually improve that entire system. I wrote about this on my personal blog in 2005, Ford and Managing the Supplier Relationship.

Long-term 28

Long-term Deming Cooper System 28

Harvard Business Review

JUNE 26, 2015

Taylor , the founder of scientific management who died 100 years ago. The technologies and trends shaping tomorrow’s businesses. Michael Power of the London School of Economics describes the resulting explosion of bureaucracy as “the risk management of everything.” It began with Frederick W. Insight Center.

Process 8

Process Banking Compliance Bureaucracy 8

Strategy Driven

NOVEMBER 15, 2018

Edwards Deming, a renowned systems specialist, observed: “Ninety-four percent of problems are caused by the system — 6 percent by the workers.” Invite teams of workers to free-associate around a problem or challenge. The importance of technology ownership is significant. That’s not the purpose of Innovation Engineering.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

FEBRUARY 26, 2014

Such advice is plentiful and familiar: Make time for non-work activities, exercise to reduce stress, learn to say “no,” manage your time more efficiently. Think of it as continuous improvement but with your inner Deming on mute. Leadership Managing yourself Work life balance' All excellent ideas. Then try to do better.

Career 18

Career Six Sigma Deming Advice 18

Harvard Business Review

JULY 14, 2016

Many are betting on the new generation of technology firms to unsettle the old guard. But there are four rules which can help managers of all walks of an organization instill the principle in their day-to-day work, in order to make self-cannibalization successful in the long run. Similar to Cosmo , Glamour , and GQ.)

Productivity 8

Productivity Products Company Metrics 8