Deming Institute

DECEMBER 10, 2018

Who is immune to the fear of not doing their “part” of the process right? Edwards Deming said “Quality is made in the boardroom,” and his lifetime of teachings about the practice of learning and improvement with knowledge provide us with examples of his approach to ethics and quality.

Ethics 56

Ethics Quality Deming Efficiency 56

Six Disciplines

AUGUST 8, 2011

Most employees consciously or unconsciously operate on the following assumption: “tell me how you'll measure me, and I'll tell you how I'll behave.” Edwards Deming thought that systematic process measurement led to the “profound knowledge” that was essential to top quality outcomes. Quality guru W.

Deming 135

Deming Quality System Objective 135

Deming Institute

AUGUST 30, 2018

Students ran operations. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” I have gone through the recruiting process with hundreds of college graduates and have been struck by the general lack of some key fundamentals that are necessary regardless of industry.

Quality 51

Quality P&L Deming Education 51

Deming Institute

OCTOBER 29, 2018

Post by Bill Bellows, Deputy Director, The Deming Institute. “A A product or service possesses quality if it helps someone and enjoys a sustainable market.”. Edwards Deming . There is not a day I don’t think about what Dr. Deming meant to us. Deming is the core of our management.”. Phillip Crosby.

Deming 31

Deming Compliance System Engineering 31

Six Disciplines

AUGUST 8, 2011

Most employees consciously or unconsciously operate on the following assumption: “tell me how you'll measure me, and I'll tell you how I'll behave.” Edwards Deming thought that systematic process measurement led to the “profound knowledge” that was essential to top quality outcomes. Quality guru W.

Deming 103

Deming Quality System Objective 103

Deming Institute

MARCH 3, 2016

Point 7 in Dr. Deming’s 14 obligations of management : Institute leadership (see point 12 and Chapter 8 in Out of the Crisis ). Supervision of management is in need of overhaul, as well as supervision of production workers. But Dr. Deming provided context. Edwards Deming had a very specific meaning.

Deming 28

Deming Leadership System Library 28

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. That doesn’t mean you can’t make mistakes, for sure it will be hard to build a perfect product. 14 Deming principles. Deming System of Profound knowledge. How to apply the model. 20 SME Steps.

Deming 28

Deming SWOT Root Cause Analysis TRIZ 28

Deming Institute

JANUARY 16, 2017

General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. If possible, I wanted to work in something closer to the Deming environment. I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Deming Institute

NOVEMBER 3, 2017

Edwards Deming, The New Economics. They do not work together, as teammates, to create a third apple nor a third cup of water, nor operate in such a way that water would be lost (other than by evaporation) or part of an apple would be lost. Post by Bill Bellows. Their efforts are interdependent.”. This is termed positive synergy.

Deming 28

Deming Welch System Open-book 28

Deming Institute

OCTOBER 9, 2017

While neither group may have heard of Alfred Politz , a pioneer in the field of market research, they would have surely appreciated his perspective on competition, borrowed by Dr. Deming for use on the opening page of The New Economics. “Nothing can do you so much harm,” Politz fancied, “as a lousy competitor.

Deming 28

Deming Proposal Learning-by-Doing Industry 28

Harvard Business Review

JUNE 26, 2015

They are the process nerds. But the world’s best organizations are calling a truce: They are learning how to turn the potentially destructive power of process and procedure to everyone’s benefit. The Future of Operations. ” But here’s the problem for operations: Standardized processes that work are great.

Process 8

Process Banking Compliance Bureaucracy 8

Curious Cat

MARCH 10, 2015

This step is an ongoing process—it is continuous improvement within the organization. You may ask what the role of Quality Leadership was in the transformational process? The city begins a quality and productivity (QP) improvement program. An elected, rank-and-file police officer, is added to the chief’s management team.

Case Study 40

Case Study System Decentralization Management 40

Deming Institute

SEPTEMBER 23, 2019

Guest post by Bill Bellows, Member of The Deming Institute’s Advisory Council. Beginning with early accounts of the prowess of the legendary Toyota Production System (TPS), this article offers personal reflections on the fabric of TPS and present day explanations of Lean. The discovery was not lost on Pipp.

System 74

System Productivity Products Deming 74

Deming Institute

APRIL 14, 2016

The ability to collect large amounts of data is increasing daily, and organizations are attempting to use analytics to transform this data into usable information to help them gain better knowledge about their products, services, and customers.

System 28

System Education Comparison Influence 28

Deming Institute

APRIL 3, 2020

We are the product of thousands of generations who cooperated with one another and “won out in the harsh struggle for existence, while our more self-interested cousins in the distant past failed to cooperate and died out as a result” (p. Or follow the hashtag #OutOfTheCrisis on Twitter, Facebook, and LinkedIn. References. Buchanan, M.

System 72

System Deming Constraint Goldratt 72

Harvard Business Review

APRIL 20, 2016

Teams using agile methods get things done faster than teams using traditional processes. A more reasonable starting point might be the 1930s, when the physicist and statistician Walter Shewhart of Bell Labs began applying Plan-Do-Study-Act (PDSA) cycles to the improvement of products and processes. They keep customers happier.

Agility 8

Agility Nonaka Takeuchi Innovation 8

Strategy Driven

AUGUST 17, 2011

Imagine you are a product manager at Proctor and Gamble or Unilever and are charged with designing a new line of detergents or packaged food. You cannot presume that packaging is simply a matter of clever design that helps your products fly off the shelves of a super market. Value creation in every field is a distributed process.

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Harvard Business Review

AUGUST 24, 2012

Working to find and fix errors is part and parcel of most operational processes, and once they turn a harsh eye on non-value-added work, most leaders can root it out. Cut the effort down to size by focusing on your most important data, customers, operations, and strategies. These costs are estimable.

Quality 14

Quality Parcell Cost Deming 14

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. Competition and customer demands mean that the most efficient and effective process should always be sought — but finding it requires contributions from the people doing the work.

Attrition 15

Attrition CFO Deming Outsourcing 15

Harvard Business Review

APRIL 22, 2015

This was the original purpose of forming corporations — to facilitate the production of products and services with the least amount of wasted time, materials, and labor. Many companies still compete this way and there continue to be successors to Taylorism, including business process reengineering and lean production.

Six Sigma 8

Six Sigma Company Lean Production Taylorism 8

Harvard Business Review

MARCH 21, 2018

The culmination was an incident at an insecticide plant in LaPorte, Texas, where, as a result of a basic process safety management failure , an extremely toxic chemical—methyl mercaptan—was released and two workers were overcome. Improved operational performance will result in fewer injuries. At Cummins, Inc.,

Operations 17

Operations Chemicals CEO Metrics 17

Harvard Business Review

MARCH 23, 2011

New process improvement initiatives tend to start with some hype. Finally: "This may sound like process improvement programs that failed here before, but believe me, this is much better. Companies that practice process improvement have been victims of this hype cycle for decades. Under the guidance of external coaches, the $7.2

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. Competition and customer demands mean that the most efficient and effective process should always be sought — but finding it requires contributions from the people doing the work.

Attrition 12

Attrition CFO Deming Outsourcing 12

Strategy Driven

NOVEMBER 15, 2018

The classic method of segregating innovation to a single department, or to a process led by specialists, just isn’t fast enough any longer. Left brainers are critical to accomplishing the engineering, finance, production and operational work that’s required to make meaningful change happen. What’s not understood is how to do it.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

JUNE 24, 2016

Edwards Deming : the former an industrialist who equated machines and human beings (both to be managed for maximum output), the latter a humanist who saw the individual as internally motivated to do good, meaningful work. The contrast was driven home by a full-blown reenactment of Deming’s famous red bead experiment.

Deming 11

Deming Management Senge Taylorism 11

Ask Atma

JANUARY 2, 2011

They ran productive meetings. If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Processes, products, and services should be improved constantly; reducing waste.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

JULY 14, 2016

Self-cannibalization occurs when a company chooses to proactively replace one product or process with another that is potentially worth less. Forward-looking incumbents recognize the need to cannibalize their own products, rather than leaving it to other startups, who are more than happy to take on the challenge.

Productivity 8

Productivity Products Company Metrics 8

Harvard Business Review

AUGUST 8, 2012

On the one hand, processes trump people in terms of getting work done right. Standard procedures which rely on the scientific method are essential to creating a controlled and stable basis for continuous process improvement. I'd rather own Exxon stock than Shell stock, but I could never work there.".

Compliance 13

Compliance Merchandising Deming Pharmaceuticals 13