Deming Institute

SEPTEMBER 23, 2019

Guest post by Bill Bellows, Member of The Deming Institute’s Advisory Council. He did not believe the results and instructed the team to repeat the assembly operation. Larry Sullivan, from Ford, wrote an account of the visit he made to Japan in 1982 to “study quality systems at a variety of automotive suppliers.”

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System Productivity Products Deming 74

Deming Institute

OCTOBER 13, 2016

Edwards Deming Institute — one which will open tremendous possibilities for our future. Dr. Bill Bellows to The Deming Institute staff as our new Deputy Director! Bill has been a long time member of The Deming Institute’s Board of Trustees; a valuable guiding influence for more than a decade. We welcome. Bill Bellows.

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Deming Institute

DECEMBER 24, 2015

The Deming Institute has arranged to have a Chinese language version of W. Edwards Deming’s classic, Out of the Crisis, published. They do this because they were not taught that in Deming’s world, making profits and making quality are the same. You may order the book online.

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Deming Crisis Library Seminar 28

Deming Institute

FEBRUARY 20, 2017

Edwards Deming stated in Out of the Crisis: Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place. Code review as a method of achieving quality (avoiding bugs etc.) Image of Ruby code from Why’s Poignant Guide.

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Deming Software Review Quality 31

Deming Institute

MARCH 25, 2019

Post by Bill Bellows, Deputy Director, The Deming Institute. On April 16-18, 1999, The Deming Institute hosted its annual spring conference in Tacoma, Washington, featuring keynotes from Russell Ackoff , Jamshid Gharajedaghi , and Tom Johnson. 20 to 25 years of efforts to transform the systemic nature of business operations….

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Senge Education Deming Industry 63

Deming Institute

NOVEMBER 21, 2016

Total Quality Management in Logistics: a case study from the trucking industry by Harry Lehman, Jr. (a Edwards Deming-based quality program within a particular trucking company, Mason Transporters. And such an aim is required for any Deming based effort. a thesis at the Naval Postgraduate School). The thesis aims to.

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Case Study Deming System Company 28

Deming Institute

AUGUST 3, 2015

Steven, President of New York Label & Box Works , discusses their Deming journey over the decades. Put them in an environment of quality. New York Label & Box Works has been applying Deming’s ideas for 30 years. View Steven Haedrich’s presentation at the 2014 Fall Conference with the embedded webcast above.

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Quality Deming System Conference 28

Six Disciplines

MARCH 21, 2014

Most employees consciously or unconsciously operate on the following assumption: “tell me how you''ll measure me, and I''ll tell you how I''ll behave.”. Unmeasured systems tend to be highly variable systems, with all the negatives for quality that implies. Quality guru W. Measurement directs behavior.

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Deming Quality System Objective 121

Deming Institute

APRIL 17, 2017

Edwards Deming’s 14th point is: Put everybody in the company to work to accomplish the transformation. You can also find quotes by Dr. Deming, such as: “As I use the term here, the job of a leader is to accomplish transformation of his organization.” “ Quality is made in the board room.

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Deming Institute

JANUARY 14, 2020

Edwards Deming said that “Quality is determined by the top management. Again, Mike asked where he could help, and they related that the lack of operable wheelchairs was the issue. Guest post by Dennis Sergent, President, Sergent Results Group. It cannot be delegated.” How could he disagree?

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Transportation Deming Fashion CEO 74

Deming Institute

NOVEMBER 29, 2018

Post by Bill Bellows, Deputy Director, The Deming Institute. While “Standards are everything at Airbus: from cleaning up the table in the canteen after eating to operating a machine, they influence every part of the employees’ working day.” The same could be said for a quality goal of 6.3 per million opportunities.

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Six Sigma Deming System Quality 37

Deming Institute

OCTOBER 31, 2016

One of the items Toyota highlights on their web site is winning the Deming Prize in 1965. Professor Deming and Toyota President Fukio Nakagawa at the Deming Prize award ceremony (1965). From the Toyota website: Receiving the Deming Application Prize strengthened Toyota Motor Co.,

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Deming Lean Manufacturing Management Long-term 28

Deming Institute

OCTOBER 29, 2018

Post by Bill Bellows, Deputy Director, The Deming Institute. “A A product or service possesses quality if it helps someone and enjoys a sustainable market.”. Edwards Deming . Quality is defined by doing it right the first time.”. There is not a day I don’t think about what Dr. Deming meant to us. Phillip Crosby.

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Deming Compliance System Engineering 31

Deming Institute

AUGUST 7, 2017

Jet-Hot ‘s story provides an example of applying Deming’s work to transform a real enterprise. They used Deming’s ideas to turn around a company being crushed in the marketplace to one delighting their customers. Jet-Hot integrates Deming’s system view with their own management or operating system.

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System Deming Gordon Organization 31

Deming Institute

JANUARY 5, 2017

Edwards Deming. I don’t think I learned anything about Deming or his work as an undergraduate Industrial Engineering student from 1991 to 1995. I do remember my statistics professor saying something in class, in early 1994, right after Dr. Deming passed away. Why had I heard of Dr. Deming?

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Deming TQM Kaizen Crisis 46

Deming Institute

DECEMBER 5, 2016

In this Deming podcast Ravi Roy discusses teaching Deming’s ideas at Southern Utah University. Dr. Roy is Professor of Public Administration for Southern Utah University and a Research Fellow with The Deming Institute. Ravi Roy at the 2016 Deming Institute conference. Edwards Deming Institute.

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Deming Incubator Education Cooper 28

Six Disciplines

AUGUST 8, 2011

Most employees consciously or unconsciously operate on the following assumption: “tell me how you'll measure me, and I'll tell you how I'll behave.” Unmeasured systems tend to be highly variable systems, with all the negatives for quality that implies. Quality guru W. Measurement directs behavior.

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Deming Quality System Objective 135

Deming Institute

MAY 5, 2016

In this post I discuss another wonderful paper by Dr. Deming. Edwards Deming Institute makes this paper, and many more, available on our website. Edwards Deming, 1954: For all four groups of people [management, statistical administration, research, front-line workers], the statistical method is more than an array of techniques.

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Deming Management Quality System 28

Six Disciplines

APRIL 14, 2011

Most employees consciously or unconsciously operate on the following assumption: “tell me how you measure me, and I will tell you how I will behave.” Unmeasured systems tend to be highly variable systems, with all the negatives for quality that implies. Quality guru W. ” Measurement makes performance visible.

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Deming Quality System Objective 103

Deming Institute

AUGUST 10, 2017

Imagine the unintended consequences of operation “haste makes waste:” trashed restrooms and unwashed hands. Edwards Deming and his System of Profound Knowledge, they would know it’s they , not their workers, who are responsible for improving productivity. Sticking a pin in confirmation bias for now. Company W did that too….

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Deming Bottom-up System Reference 48

Deming Institute

FEBRUARY 29, 2016

Are operational definitions the same across different data sources? As Dr. Deming would say, “ Without a theory there is no learning.” In April 2015, she and Suzanne Anthony published “When Measurement Becomes the Mission, Don’t Trust the Measurement” in The Journal for Quality & Participation.

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Deming System Cooper Analysis 28

Six Disciplines

AUGUST 8, 2011

Most employees consciously or unconsciously operate on the following assumption: “tell me how you'll measure me, and I'll tell you how I'll behave.” Unmeasured systems tend to be highly variable systems, with all the negatives for quality that implies. Quality guru W. Measurement directs behavior.

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Deming Quality System Objective 103

Deming Institute

MARCH 3, 2016

Point 7 in Dr. Deming’s 14 obligations of management : Institute leadership (see point 12 and Chapter 8 in Out of the Crisis ). But Dr. Deming provided context. See more of my thoughts related to that quote in our previous post: Dr. Deming on Leadership. Edwards Deming had a very specific meaning.

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Deming Leadership System Library 28

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011).

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Deming Health Care System Cost 28

Deming Institute

DECEMBER 7, 2017

Edwards Deming. The value of profits as an ingredient for organizations to sustain and develop their operations is undeniable. Post by Bill Bellows. There is little evidence that we give a hoot about profit. On July 22, 2014, Apple announced financial results for its fiscal third quarter, reporting a revenue of $37.4

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Deming System Crisis Industry 28

Deming Institute

JANUARY 16, 2017

General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. If possible, I wanted to work in something closer to the Deming environment. I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s.

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Kaizen Deming Lean Manufacturing Handbook 28

Deming Institute

APRIL 25, 2016

The video above shows Don Berwick’s presentation at the IHI/BMJ International Forum on Quality and Safety in Health Care, 13 April 2016. He starts the presentation with the Red Bead Game (see related posts on our blog: Lessons From the Red Bead Experiment with Dr. Deming , The Red Bead Experiment with Dr. W. Edwards Deming ).

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Deming System Senge Seminar 28

Deming Institute

JUNE 30, 2020

To that end, Dr. Deming might well ask, “By what method” can we determine the “right” things to do? BE the first to find out about Deming community events, updates, and learning opportunities. Wisdom, from this perspective, may be in discerning the need for a process, without which we may be forced to rely entirely on one’s intuition.

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Covey Deming Six Sigma Efficiency 69

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. As a quality engineer, I am always looking for quality focused businesses. As a quality engineer, I am always looking for quality focused businesses. 14 Deming principles.

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Deming SWOT Root Cause Analysis TRIZ 28

Harvard Business Review

MARCH 21, 2018

These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked. At Cummins, Inc.,

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Operations Chemicals CEO Metrics 14

Deming Institute

MARCH 24, 2016

Edwards Deming Institute podcast, Dr. Sophronia (Frony) Ward, Managing and Founding Partner of Pinnacle Partners , ( direct download ) discussess what you need to consider when looking at data from surveys. As many of the readers of this blog will know Dr. Deming did a great deal of work with the U.S Frony Ward. In this latest W.

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Survey Deming Handbook Politics 28

Deming Institute

OCTOBER 12, 2017

Starting a project is like building a house – the quality of the foundation defines the remainder of the effort. The project had been operational for a few months when I joined so the foundation had already been poured. Edwards Deming, and is the author of the recent book, THE SYMPHONY OF PROFOUND KNOWLEDGE: W.

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Project Deming Root Cause Analysis RACI 28

Curious Cat

MARCH 10, 2015

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. Step 3: Teach Quality Leadership.

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Case Study System Decentralization Management 40

Deming Institute

AUGUST 31, 2017

At Aileron, we fervently believe privately held business fuels free enterprise and raises the quality of life for us all. Edwards Deming and other great thought leaders. As businesses move beyond the start-up phase, a systematic approach to your business is critical to sustainable and strategic growth.

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Management Kaplan Activity Based Costing Deming 28

The Horizons Tracker

MAY 23, 2019

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen and takt time quickly spread throughout the manufacturing sector. Of course, learning organizations are not necessarily a new thing, but their nature has changed. “The concept of superjobs takes this shift one step further.

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Competitive Advantage Kaizen Technology Learning-by-Doing 59

Strategy Driven

NOVEMBER 15, 2018

But companies pursuing innovation as their core business strategy realize 50 to 100 percent higher profit margins than those who pursue low cost, high quality and fast delivery strategies, or simply doing whatever the customer says. Innovation Engineering methods and tools are designed to engage both left and right brain thinkers.

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Innovation Engineering CIO System 58

Harvard Business Review

AUGUST 24, 2012

We struggle to provide powerful business cases for improving data quality that command attention and focus the effort. But absent a business case, data quality doesn't make the cut among competing priorities. Numbers such as these make clear that the best way to reduce costs may well be to improve quality.

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Quality Parcell Cost Deming 13