Harvard Business Review

AUGUST 29, 2018

Recently, a financial services organization found $5 million in opportunities to optimize its finance processes. Shift 1: Automate with a product mindset. A product mindset helps change this. No longer will all developers be assigned to project work. For most companies, however, benefits at this scale are elusive.

Strategy 8

Strategy Content Enterprise Architecture Agility 8

Harvard Business Review

JUNE 8, 2018

Morgan projected up to $1T in investment would be deployed this decade — which would make impact investing twice the size of official development aid to the world’s less develop countries (as defined by the United Nations) , presuming historic levels of aid stayed constant since 2010. In 2010, J.P

Microfinance 8

Microfinance IPO Real Estate Industry 8

Harvard Business Review

AUGUST 28, 2017

Thirty percent of early AI adopters in our survey — those using AI at scale or in core processes — say they’ve achieved revenue increases, leveraging AI in efforts to gain market share or expand their products and services. Furthermore, early AI adopters are 3.5

Survey 9

Survey Execution First-mover Advantage Technology 9

Harvard Business Review

SEPTEMBER 22, 2011

Your CFO and finance team can take a leadership role here. Unless line managers and finance really believe in the link between customer feedback and business outcomes, your incentive system won't last long. You can also use these processes to inform policy, pricing, staffing, process and product improvements.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

The Horizons Tracker

OCTOBER 25, 2023

Large Language Models (LLMs) such as ChatGPT are disrupting the finance world, as exemplified by Morgan Stanley’s experimentation with an OpenAI-powered chatbot to assist their financial advisors. As LLMs progressively permeate the finance industry, it is crucial to thoughtfully embrace and adapt to this transformative shift.

Finance 117

Finance Power Early Adopters Call Center 117

Harvard Business Review

SEPTEMBER 26, 2011

He became an early adopter of social computing tools to communicate with employees, and in the process became a role model for adoption among his senior executive team, as well as the employee population. Senior executives studied the early adopters and tracked adoption rates in monthly meetings.

Media 15

Media Productivity Products Company 15

Harvard Business Review

JUNE 25, 2018

If an industrial product like a car fails the manufacturer pulls it back, tests it and, if necessary, re-equips it. Still, market research suggests that future markets for its products and services could be huge — with the U.N. Fundamentally, we have a hard-wired cultural problem in business, finance and markets.

TBL 9

TBL Bottom-up Long-term Early Adopters 9

Harvard Business Review

JULY 12, 2017

With products that rely on network effects, these players enjoy economies of scale and dominant market share. They have deep resources for innovation with the ability to accelerate the penetration and adoption of digital products. that help propagate new products, ideas and business models?). Digital markets are uneven.

Innovation 8

Innovation Policies Technology Politics 8