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The Secrets to TripAdvisor's Impressive Scale

Harvard Business Review

Founded in 2000 by Stephen Kaufer and Langley Steinert, Boston-based TripAdvisor is a travel website that provides reviews and other information for consumers about travel destinations around the world. In founding TripAdvisor, Kaufer wanted to take his hard core engineering skills and apply them to vertical search in travel.

EBITDA 8
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Every Fast-Growing Company Has to Combat Overload

Harvard Business Review

But by the 1990s it had run aground: It hadn’t properly developed systems to implement its growth strategy internally, and so that strategy broke down at dozens of points of execution on the front line—with customers, crew, staff on the shore and the company’s travel agent partners. But this only compounded the chaos.

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Hiring Veterans Is Good Business. So Why Don't We Do It More Often?

Harvard Business Review

But consider this equally inscrutable language: The value is multiples of EBITDA, assuming the back-office cost synergy targets are achievable. In longitudinal assessments conducted by The Fullbridge Program, graduates emerged "more developed, polished and professional."

EBITDA 8