Development Film Kaizen Tactics 
Harvard Business Review
JULY 17, 2012
Just-in-time innovation healing the pains customers have in the "here and now" may be wonderful — but it's the very definition of tactical, rather than strategic, investment. The better we know and understand who customers want to become, the better we can invest and develop the innovations necessary to get them there.
Harvard Business Review
JULY 17, 2012
Just-in-time innovation healing the pains customers have in the "here and now" may be wonderful — but it's the very definition of tactical, rather than strategic, investment. The better we know and understand who customers want to become, the better we can invest and develop the innovations necessary to get them there.
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