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Unexpected Leadership Lessons that Mobsters Can Teach Lawful Leaders

Leading Blog

We discovered through a rigorous analysis applying 70 years of Nobel-prize winning economics that Mobsters have leadership teams and structures that enable their success despite continuous efforts to disrupt them. Relentless offers five transformative leadership lessons that leadership training programs must incorporate and promote.

P&L 327
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Consider: Harnessing the Power of Reflective Thinking in Your Organization

Leading Blog

Author Daniel Patrick Forrester states, “ Stepping away from the problem—and structuring time to think and reflect—just may prove the most powerful differentiator that allows your organization to remain relevant and survive …. Forrester suggest that we set time aside for a meeting with oneself. “It Reflection is a discipline.

Forrester 268
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Artificial Persuasion: The Invisible Brand

Leading Blog

As a business, the challenge is how to best use this technology to promote ideas and products. A survey of 4500 people in 2017 by Forrester Research found that some 36 percent of adults say they actually prefer using digital customer service—including bots—over interacting with a human.”.

Brand 279
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‘Good’ Is Not Enough

Lead Change Blog

Is your product as cutting edge as Tesla? J amey Lutz is a customer experience thought-leader with more than 20 years of leadership tenure across numerous industries. When your customer goes to Disney World, shops at Nordstrom, or buy online from Zappos, their experiences become fodder for comparisons to you.

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'Good' Is Not Enough

Lead Change Blog

Is your product as cutting edge as Tesla? J amey Lutz is a customer experience thought-leader with more than 20 years of leadership tenure across numerous industries. When your customer goes to Disney World, shops at Nordstrom, or buy online from Zappos, their experiences become fodder for comparisons to you.

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Leadership Lessons from the Navy

Skip Prichard

Whether you are new to studying leadership or have practiced and studied it for many years, I am sure you will benefit and enjoy the leadership lessons today’s post provides. One of your first leadership lessons is “A subordinate’s trust in their leader is the most important factor in the success of any organization.”

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Candid Conversations: Addressing Mental Health in the Workplace

HR Digest

Image credit – Freepik According to the World Health Organization , approximately 12 billion working days are compromised every year as a result of depression and anxiety, annually costing up to $1 trillion in productivity. people experience mental health problems in the workplace.