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Consider: Harnessing the Power of Reflective Thinking in Your Organization

Leading Blog

Author Daniel Patrick Forrester states, “ Stepping away from the problem—and structuring time to think and reflect—just may prove the most powerful differentiator that allows your organization to remain relevant and survive …. Forrester suggest that we set time aside for a meeting with oneself. “It Reflection is a discipline.

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Leadership Lessons from the Navy

Skip Prichard

Leadership is about showing common courtesies, caring and encouraging the growth and development of those whom you lead. We were all in Newport, Rhode Island, to attend the Navy’s prestigious leadership development course known as Command Leadership School. The term “paradigm shift” is a well-worn term. Mark Brouker.

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How Big Data Brings Marketing and Finance Together

Harvard Business Review

Likewise, marketing wants to clearly quantify the impact of its long-term branding efforts while finance is more focused on macro-economic drivers of marketing performance, such as interest rates, employment levels, inflation and retail sales. It’s completely reframed the conversation.” The New Marketing Organization.

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How to Think Differently About a Flexible Workforce - SPONSOR CONTENT FROM CATALANT

Harvard Business Review

Change Documentation Develop and implement a standard set of training modules on key skills-based aspects of the new way of working. Testing and Learning Identify—and actively communicate and learn from—short-term wins. Benchmarks for Success Measure progress toward the goal.

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Distinguish Yourself from the Market, Not Just Other Applicants

Harvard Business Review

She was a training manager for a large corporation, advising middle and senior managers on career development. Located at the home office, she developed long-term relationship with her clients. John McCarthy of Forrester Research predicts that at least 3.3 Don't sell yourself short. to low-cost countries by 2015.

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The Rise of the Chief Customer Officer

Harvard Business Review

Our operations departments were focused on our products and services, our finance teams on collecting payments, and our sales and business development teams on meeting short-term revenue goals. Paul Hagen is a Principal Analyst at Forrester Research where he serves customer experience professionals.

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Welcome to Creating a Customer-Centered Organization

Harvard Business Review

That may not be a good thing: as Forrester analyst Paul Hagen writes in his post analyzing the growth of "Chief Customer Officers," some observers worry it's simply the latest fad, a flavor-of-the-month management fix that will have limited long-term impact. The focus on experience is also a function of economic development.