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Leadership and the Importance of Observation

You're Not the Boss of Me

At one point, we were divided into groups and marched outside to tackle a project that involved climbing poles and traversing from one pole to the other with only the aid of ropes and some safety tackle. Our goal was to successfully overcome the obstacles put in our way and complete the course in the best possible time.

Schein 79
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Leadership and the Importance of Observation

You're Not the Boss of Me

At one point, we were divided into groups and marched outside to tackle a project that involved climbing poles and traversing from one pole to the other with only the aid of ropes and some safety tackle. Our goal was to successfully overcome the obstacles put in our way and complete the course in the best possible time.

Schein 73
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Tackling Problems ~ How Big is Your “O”?

You're Not the Boss of Me

At one point, we were divided into groups and marched outside to tackle a project that involved climbing poles and traversing from one to the other with only the aid of ropes and some safety tackle. Our goal was to successfully overcome the obstacles and complete the course in the best possible time. We failed miserably.

Schein 62
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Tackling Problems – How big is your “O”? | You're Not the Boss of Me

You're Not the Boss of Me

At one point, we were divided into groups and marched outside to tackle a project that involved climbing poles and traversing from one to the other with only the aid of ropes and some safety tackle. Our goal was to successfully overcome the obstacles and complete the course in the best possible time. We failed miserably.

Schein 40
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How Great Coaches Ask, Listen, and Empathize

Harvard Business Review

Coaching is far from an exact science, and all leaders have to develop their own style, but we can break down the process into practices that any manager will need to explore and understand. The initial process of information gathering I described above is what Schein calls “pure inquiry.” What do you think is happening?”

Schein 8
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How to Give Negative Feedback When Your Organization Is “Nice”

Harvard Business Review

Robert Cialdini’s research on commitment and consistency shows that if we publicly commit to a goal we are more likely to honor it because it becomes part of our identity and we dislike operating in ways that contradict that identity. They enjoy the culture, and are typically reluctant to try anything that may jeopardize it.