Case Study: The Gentleman's 3
Harvard Business Review
APRIL 22, 2011
His resentment toward Fierst was obviously mellowing six months after CEO Hal Taylor, at her urging, had pressured Milanese to retire. But even the best-designed system can't force people to be honest without an incentive. Well-executed evaluations give a company the data it requires to develop talent. It's your show now, Nils.
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