Case Study: The Gentleman's 3
Harvard Business Review
APRIL 22, 2011
His resentment toward Fierst was obviously mellowing six months after CEO Hal Taylor, at her urging, had pressured Milanese to retire. The best way to evaluate an employee is to look at his unit's P&L. If there's no relevant P&L, you're pretty much flying blind.". Don't let her get to you," Milanese said.
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