Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits
Chart Your Course
JANUARY 20, 2015
But we developed and designed a formal strategy on how to achieve a culture that proves treating people better generates better financial results – and Riverside signed on.”. Dagenais had high expectations, some of which included: Train employees to provide “guest” service similar to service in high-end hotels.
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