Harvard Business Review

FEBRUARY 15, 2012

Given the unrelenting pace of change surrounding organizations in virtually every industry, companies are looking for executives who know how to innovate and introduce change, not simply caretakers who can manage the status quo. Senior management doesn't really encourage innovation, you'll hear. They won't let me take risks."

Innovation 15

Innovation Merchandising How To Proposal 15

You're Not the Boss of Me

OCTOBER 31, 2010

They stifle creativity and innovation. As they often say in retail stores about handling merchandise, “ If you break it you own it”. If we are to encourage the innovators of our time we must also accept that rules should be subject to rigorous question and challenge. What do you think?

Maturity 50

Maturity Blog Merchandising McCarthy 50

Harvard Business Review

NOVEMBER 15, 2017

Pioneers of new business models, such as Alibaba and Amazon, are launching innovations in rapid succession, such as voice ordering and real-time pricing, while simultaneously building scale and driving down costs. Leading retailers have developed the ability to nimbly change direction, even based on beta testing.

Retail 10

Retail Chief Executive Officer Supply Chain Operations 10

Harvard Business Review

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. How you operate on the inside should be inextricably linked with how you want to be perceived on the outside.

Brand 8

Brand Company Operations Merchandising 8