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B-Schools Aren’t Bothering to Produce HR Experts

Harvard Business Review

companies were making progress on the operations front, but now they seem to have lost their way—and business schools are in a position to help set them right again. In the 1980s, our organizations learned a great deal about how to improve productivity, quality, and costs from Japanese practices. A few decades ago, U.S.

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Does Your Leadership Flunk the Testing Test?

Harvard Business Review

Supposedly set to launch this July — and then September — New York City announced that its innovative bike sharing program would be delayed until at least next spring. The organizational and operational benefits of targeted testing are not. Until it works, we're not going to put it in. The particular object of his ire?

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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

Robotics is a good example: It’s obvious that it can increase productivity, but it takes some know-how to put robots to work. Organizations develop processes through repeated problem solving. The Future of Operations. More importantly, managers need to monitor the tool innovation roadmap. Insight Center.

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Britain’s Patient-Safety Crisis Holds Lessons for All

Harvard Business Review

As we in the United States juggle major structural and operational changes and try to secure our financial systems as revenues fall, we must keep our promise of safety and high quality to every patient, every time. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth. Leading Health Care Innovation.

Crisis 9
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India’s Secret to Low-Cost Health Care

Harvard Business Review

costs by using practices commonly associated with mass production and lean production. When it comes to innovations in health care delivery, these Indian hospitals have surpassed the efforts of other top institutions around the world. This innovation has also reduced costs. Today, the U.S. Today, the U.S.