Development Leadership Lean Production Operations 
Harvard Business Review
AUGUST 23, 2012
The organizational and operational benefits of targeted testing are not. But far too few organizations use targeted tests to simultaneously learn and accelerate the development process. What kind of leadership do you think leads to a sustainable innovation culture? These pathologies are nothing new. It's easy to tell them apart.
Harvard Business Review
OCTOBER 17, 2013
As we in the United States juggle major structural and operational changes and try to secure our financial systems as revenues fall, we must keep our promise of safety and high quality to every patient, every time. I offer three recommendations to ensure that we keep these promises to those who depend on our leadership.
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