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CMI Highlights

Chartered Management Institute

As the importance of open and honest leadership continues to dominate the media spotlight, I find myself reflecting on how vital relationships are to building a positive working environment, and how important it is for all managers and leaders to develop this skill. How can AI and future technology aid, rather than impair, inclusion?

Policies 121
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Restaurant Week (An elementary look at quality culture fundamentals)

Deming Institute

Guest post by David Kachoui (previously published in Quality Progress, August 2014): Director of Business Development at Natech Plastics. ” 1 He proposed that the root cause of the lack of quality lies, in part, with our educational system. Walter Isaacson, Einstein: His Life and Universe, Simon & Schuster, 2007, p.

Quality 51
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Stop Worrying About Whether Machines Are “Intelligent”

Harvard Business Review

Given the trend to a surveillance society, our deepening embrace of technology, and the emerging Internet of Things, are we right to be afraid? ” A second notion, proposed by Herbert Simon and Allen Newell, is of machine intelligence based on heuristics. Yet this, too, must be programmed in.

Simon 8
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Why Leaders Need to Think More Like Professional Gamblers

Leading Blog

O NE OF the unfortunate side effects of living in an age of accelerating technology is having to deal with increased uncertainty. Many years later, French mathematician Pierre-Simon Laplace developed Bayes’s idea into a powerful theory, which we now know as the Bayes Theorem. Here is a simple explanation of it.

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When to Trust Robots with Decisions, and When Not To

Harvard Business Review

I propose a risk-oriented framework for deciding when and how to allocate decision problems between humans and machine-based decision makers. This diagram presents examples of a number of problems ordered by their predictability given the current state-of-the-art in machine learning and AI technology.

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Are Uber and Facebook Turning Users into Lobbyists?

Harvard Business Review

If a user agreed to the noble goal of free connectivity for their fellow citizens, they were directed to tell their Member of Parliament to support Facebook’s developing world program: Internet.org seeks to connect billions of people in the developing world to the internet. And Facebook is by no means the only example.

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How Coty Reinvigorated Its Supply Chain

Harvard Business Review

The traditional, even predominant, way to form a team follows a well-rehearsed and perfectly logical flow: Develop a strategy. ” Coty’s “Big Opportunity” focused on developing its supply chain into a competitive advantage that could better drive innovation and business growth. Allocate budget for a team.