N2Growth Blog

SEPTEMBER 28, 2020

While Chief Digital/Technology Officers or Chief Marketing Officers are often tagged with the innovator label, it is the CHRO who is the real innovator in 2020. Remember, it’s the people and culture who enable technology and marketing success – not the other way around. ?. and a development manager at Oracle Corp.

Human Resources 469

Human Resources Globalization Resources Diversity 469

Harvard Business Review

DECEMBER 6, 2011

This post is part of the HBR Forum, The Future of Retail. Along with the growth in scale of leading retailers in the 20th century came a growing attitude toward the people working in the stores: they were a cost to be minimized. Yet at one large retail chain we studied (pdf) , those systems didn't seem to be doing the trick.

Retail 16

Retail Merchandising Succession Taylorism 16

Harvard Business Review

MARCH 28, 2013

Here in the Guardian , two business professors offer a practical solution to all three problems using developing nations’ supply chains. As HBR blogger Bill Taylor has noted, there's value in appealing to all five of your customers' senses. Here’s Where They Make China’s Cheap Android Smartphones (Technology Review).

Supply Chain 8

Supply Chain EBITDA NGO Taylorism 8

Harvard Business Review

OCTOBER 23, 2012

From the day he opened his first TV and appliance retail store in Richmond, Virginia, Sam understood that management means getting results through the efforts of other people. Taylor, the 19th century guru of time and motion studies, which were used by management to micromanage workers; to tell them not only what to do but also how to do it.

McGregor 10

McGregor Human Resources Retail Taylorism 10

Harvard Business Review

JUNE 5, 2015

Today, this sort of thing is possible not just for online experiences; it’s possible for physical experiences as well — and not just retail shopping. Another offering that taps the power of the Internet of Things and Big Data (and in whose development I was directly involved) is Disney’s MyMagic+. Insight Center.

CRM 8

CRM Management Taylorism Taylor 8

Harvard Business Review

MAY 20, 2015

Not just conceptually in terms of work-life balance, but also physically, with the introduction of wearables and other employee-tracking technologies. Tesco, the UK-based retailer, uses wearable technology on many of the people working in their warehouses to keep track of product orders and help boost efficiency.

Company 8

Company Long-term Bureaucracy Taylorism 8

Harvard Business Review

OCTOBER 27, 2014

I studied large-scale change and innovation efforts in 56 randomly selected companies in the high-tech, retail, pharmaceutical, banking, automotive, insurance, energy, non-profit, and health care industries. Paul Taylor was managing a UK-based factory for LF Beauty UK Ltd., Taylor imbued the process with his own urgent pace.

Middle Management 15

Middle Management Six Sigma Taylorism Taylor 15