The Practical Leader

MAY 1, 2024

Often good performers are put into bad processes within systems that subvert rather than support them. “The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. Weak training, ineffective approaches/templates. Accountability is a mess in many organizations.

Process 52

Process System Management Root Cause Analysis 52

The Practical Leader

MARCH 13, 2024

As I wrote about the accountability mess , a good person in a bad system or process sets that them up for failure — and blame. “The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. These core systems either boost or block performance.

System 52

System Organization Levitt Root Cause Analysis 52

The Practical Leader

MARCH 6, 2024

Do performance reviews strengthen, stunt, or stall development and personal growth? More effective leaders know that conversations need to shift from accountability (which usually means “rank, spank, and yank”) to coaching, growing, and developing. How energizing and helpful are they — to give or receive?

360-Degree Feedback 52

360-Degree Feedback Root Cause Analysis Performance Review Micromanagement 52

Deming Institute

OCTOBER 12, 2017

Edwards Deming taught us through the System of Profound Knowledge is the importance of understanding our organization as system. When we do this, we can study it and understand how it performs, and develop and test theories on how we can improve it. We also clarified the project methodology and trained everyone on it.

Project 28

Project Deming Root Cause Analysis RACI 28

Deming Institute

FEBRUARY 15, 2016

The SME deck is to be developed in two months, with weekly two hours meetings, on-line or face to face depending on the location of my clients. Deming System of Profound knowledge. Root cause analysis. 4) Develop an org chart to assign responsibilities and communicate it to everyone. How to apply the model.

Deming 28

Deming SWOT Root Cause Analysis TRIZ 28