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Tackling Problems – How big is your “O”? | You're Not the Boss of Me

You're Not the Boss of Me

It is a very perceptive post and one that cites a clear example of how time and money can be wasted because people have worked on the wrong problem. It is part of a mental process that Edgar Schein refers to as ORJI in his book Process Consultation- Lessons for Managers and Consultants. O” stands for observation. Here’s how it works.

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