article thumbnail

How CIOs Can Keep In Step With CEOs

Harvard Business Review

But even though they know they must innovate in response, they don''t know how to do so in the complex global market. Finding other enterprises that can add value to my value (and vice versa) is the key to responsiveness, individualization, and meeting the market''s needs in the moment. A focus on customers. IT management'

CIO 8
article thumbnail

The IT Conversation We Should Be Having

Harvard Business Review

Trends that are affecting fundamental concepts of business, and in turn IT: The basic ideas of capitalism--return on investment (ROI) and return on assets (ROA)--are being challenged by the historical stalwarts of capitalism ( Harvard , Drucker Society , Forbes , the London School of Economics and many more). IT management ROA ROI'

CIO 8