The Horizons Tracker

MAY 28, 2020

Even among those who still have a job, their work is likely to be done under considerable stress. Fear and emotional safety are things that Harvard’s Amy Edmondson has spoken about repeatedly, and nowhere is this more important than in times of stress and discomfort, such as we’re experiencing at the moment.

Hamel 99

Hamel Leadership Supply Chain Tourism 99

Harvard Business Review

DECEMBER 1, 2015

Although there’s an assumption that stress and pressure push employees to perform more, better, and faster, what cutthroat organizations fail to recognize is the hidden costs incurred. economy because of workplace stress, and 550 billion workdays are lost each year due to stress on the job. Insight Center.

Positioning 8

Positioning Productivity Products Stress 8

Harvard Business Review

MAY 18, 2017

That quality made him (arguably) the quintessential HBR author. I’ll fast-forward through the next decade, when Garvin, trained in operations, helped to answer the question much of America was obsessed with at the time: How Japanese automakers could make higher-quality, more-reliable cars than Americans, while charging less for them.

Management 9

Management Balanced Scorecard NPV Article 9