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Why interrogating your data leads to better decisions

Chartered Management Institute

One CMgr was helping to sift through the data… After leaving JD Wetherspoon after 23 years in various management roles, Richard Bond CMgr MCMI decided to try his hand at management consulting, specialising in hospitality. Of course, it took a long time to get here.

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What You Might Not Know About the Cuban Economy

Harvard Business Review

That means levels of education are good. When you put all these pieces together around education and health care, it’s clear that Cuba is likely a champion of investment in the development of human capital—but for the last 50 years it has an extremely low economic return on this investment. million in 2030.

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The Right Way to Plan an Innovation Tour

Harvard Business Review

Innovation tourism: it’s a thing. Typically, tourism involves guided tours, pitch events, conferences with lots of panels, and well-planned visits to companies, universities, and government agencies tasked with increasing entrepreneurship and innovation. In sum, innovation tourism is not really tourism.

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Why President Kagame Runs Rwanda Like a Business

Harvard Business Review

So far, Rwanda''s three big clusters are coffee, tea, and tourism, but Porter is convinced there are more to come. In the initial three areas of coffee, tea, and tourism, that effort has advanced quite far now. Rwanda is winning international awards and marketing globally, and tourism is booming. What are the bottlenecks?

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Why Your Customers Hate You and How to Fix It

Skip Prichard

But Nincompoopery is something different: it’s the corporate stupidity that drives customers crazy, and keeps everyone—customers, employees, managers and business owners—from getting what they want. Because if the repair shop had bothered to train and trust the mechanic on more than just technical skills—e.g.,

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