First Friday Book Synopsis

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How to argue intelligently

First Friday Book Synopsis

Here is an article written by Travis Bradberry for Talent Management magazine in which he recommends four steps to manage workplace arguments. To check out all the resources and sign up for a free subscription to the TM and Chief Learning Officer magazines published by MedfiaTec, please click here. * * * Arguments, disagreements and [.].

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Blogging on Business Update from Bob Morris (Week of 1/14/13)

First Friday Book Synopsis

I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS A Technique for Producing Ideas: The Simple, Five-Step Formula Anyone Can Use to Be More Creative in Business and in Life! James Webb Young HBR Guide to Better Business Writing Bryan A. Garner Know What You [.].

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Reinventing the Wheel: A book review by Bob Morris

First Friday Book Synopsis

Reinventing the Wheel: The Science of Creating Lifetime Customers Chris Zane Ben Bella Books (2011) How to establish and then sustain long-term (if not lifetime) customer relationships What we have in this book is a personal account by the founder and CEO of Zane’s Cycles. It began when Chris Zane was 12 and repairing bikes [.].

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