Harvard Business Review

SEPTEMBER 8, 2017

These executives have responsibilities we might expect to reside within marketing. That leaves Chief Marketing Officers with a decision — do you see the rise of these roles as an opportunity or a threat? Marketing faces a particular challenge since customer engagement has traditionally been considered its domain.

CEO 8

CEO Marketing Span of Control Sports 8

Harvard Business Review

OCTOBER 25, 2011

If you ask managers to name their favorite sport, you'll hear a wide variety of answers: Football, baseball, tennis. But what they won't tell you is the one sport that all managers play the most: The Game of Reorganization. But while managers love to engineer reorganizations, most managers (and their people) hate to be reorganized.

Sports 13

Sports Cost Incentives Budgeting 13

Harvard Business Review

MAY 31, 2017

Corporate investment in artificial intelligence is predicted to triple in 2017 , becoming a $100 billion market by 2025. Automating finance. This lets organizations reduce the amount of work outsourced to service centers and frees up finance staff to focus on strategic tasks. Measuring brand exposure. Retail shelf analysis.

Process 10

Process Company Supply Chain Software 10

Harvard Business Review

JULY 17, 2015

While both had top people, one was dramatically more successful in the market. You see it in business, in sports, in creative endeavors from movies to magazines. And then there are great sports examples, including Kyle Busch’s amazing six-man NASCAR pit crew. You can and should create an A-team.

Team 8

Team How To Efficiency Groupthink 8

Harvard Business Review

AUGUST 2, 2011

We compete with other kids in sports. In reality, each country needs the other to succeed in order to thrive — to finance growth, secure export markets, train talent, transfer technology, and more. For example, pharmaceutical firms license compounds to each other and co-promote products in different markets.

Apparel 15

Apparel Pharmaceuticals Finance Licensing 15

Harvard Business Review

OCTOBER 10, 2017

Similarly, when Starbucks baristas make your latte the same way across cafés, or when a software engineer delivers the expected features each sprint, you are witnessing tactical performance. Three finance professors once asked more than 400 executives what they would do if their quarterly earnings targets were at risk.

Organization 10

Organization Tactics Call Center Metrics 10

Harvard Business Review

APRIL 21, 2016

Brescoll and her team looked at two other traditionally male jobs with considerable power – the CEO of an engineering firm and the chief judge of a state supreme court. The pattern persisted. A decision that backfired led to harsher scrutiny for female leaders than for men. And how big is men’s territory?

CEO 8

CEO Micromanagement Participative Cost 8

Harvard Business Review

MAY 9, 2016

The first company is Porsche, which in the early 2000s launched the Cayenne sports utility vehicle — a vehicle very different from the high-performance sports cars for which it was famous. In the late 1990s, Porsche avoided bankruptcy by making its manufacturing more efficient and its sports cars more reliable.

Productivity 8

Productivity Products Development Sports 8