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Do Customers Even Care about Your Core Competence?

Harvard Business Review

The customer is intrinsically woven into the core competence and the core competence is strengthened and enhanced by increased customer participation. How do you get your best or most typical customers to willingly, cheerfully and innovatively re-engineer themselves around your core competencies in ways that enhance both?

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The Metamorphosis of the CIO

Harvard Business Review

Each participant focuses on its customers (including members of the ecosystem) and what it does best while distributing all other enterprise activities dynamically and fully to other participants, in order to deliver value to each other''s customers with rapidity and agility. This is not a new idea.

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The Libor Scandal and the Price of Prosperity

Harvard Business Review

If money is in a basic sense a currency in which the fruits of enterprise past are safely kept, to seed the soil of prosperity tomorrow — and if the value of that money itself is corrupted — can one be said to be a participant in "an economy"?

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