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3 Ways to Get More Value from Automation - SPONSOR CONTENT FROM PWC’s Strategy&

Harvard Business Review

There’s still much to learn when it comes to digitizing business processes, and in particular using automation sprints—those smart, fast, and small efforts you use to boost productivity when a change to enterprise architecture isn’t the right step. Humans make decisions and override machines when needed.

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Uniting the Religions of Process Improvement

Harvard Business Review

They trained experts in improvement projects (" Black Belts ") who then drove initiatives that achieved large financial results. Six Sigma zealots say "Belts," lots of training, and performance measures are what matter. Six Sigma zealots argue that if you train enough people, you get a cultural transformation.