N2Growth Blog

DECEMBER 1, 2019

My goal was to meet with a globally diverse group of thought leaders and top executives to discover what is required to lead in today’s volatile, uncertain, complex, and ambiguous environment. Still, also they captured what leader attributes were lacking in today’s business environment and how to solve it.

Globalization 276

Globalization Leadership Conference Diversity 276

Harvard Business Review

DECEMBER 19, 2013

Former employees, of course, offer many advantages: they are familiar with your operations and culture, know many of your current employees and clients, and may require little or no training to start making contributions. Difficult conversations Hiring Human resources' We Can Now Automate Hiring. Is that Good?

Human Resources 11

Human Resources Loyalty Long-term Career 11

HR Digest

JUNE 24, 2023

HR analytics, also known as people analytics or workforce analytics, is a data-driven approach that empowers Human Resources Management (HRM) by collecting, analyzing, and interpreting HR data. The term Strategic Human Resource Management (SHRM) emerged as organizations recognized the critical role HR plays in driving business success.

Metrics 98

Metrics Trends Compliance Analysis 98

Ask Atma

MAY 20, 2012

1) Create a Learning Environment -. This is quite challenging as it either never feels like there is enough time to dedicate to learning or it feels like an unproductive use of available resources. You can explore and experiment with many other ways to create a learning environment. 5) Operational Transparency -.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

OCTOBER 10, 2011

At most companies, the human resources department "owns" and measures engagement. And these companies build closed-loop learning into their daily operations so that they're constantly improving. These efforts earn these companies deep, long-lasting customer loyalty. Both require real-time learning.

Tactics 13

Tactics Customer Loyalty Survey Loyalty 13

Harvard Business Review

APRIL 18, 2013

The only way it can happen: marketing, IT, operations, and human resources functions must collaborate in unprecedented ways. They''re using tailored suggestions to drive customer loyalty. Developing customer trust requires managing interactions sensitively in an environment of increased transparency.

Customer Intimacy 8

Customer Intimacy Supply Chain Market Segmentation Human Resources 8

Harvard Business Review

JANUARY 27, 2017

In reality, “handoffs” and transitions prove to be significant operational problems. Their loyalty and accountability belongs to top management. In this enterprise environment, smart software is seeded wherever computational autonomy can measurably supplement, or supplant, desired outcomes. The Autonomous Outsourcer.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

DECEMBER 29, 2016

Some of these activities included inherent conflicts of interest; others simply caused leaders to have to act counter to their values (loyalty, for example). This can lead to particularly dire consequences in cross-cultural environments. Work with advisory functions such as legal, compliance or human resources?

Ethics 9

Ethics Company Emotional Intelligence Short-term 9

Harvard Business Review

FEBRUARY 1, 2013

While there are close equivalents of clusters in a few corners of the working world (elite military teams, medical units, and TV and film crews), this model could and should pervade much further into the working world, possibly and ultimately for all operational and project work, and sometimes even for leadership teams.

Real Estate 10

Real Estate Talent Management Long-term Short-term 10

Harvard Business Review

AUGUST 5, 2014

That shift has created an increasingly commoditized product and service environment. They also outperform their peers across the entire customer lifecycle, are nine times more likely to enjoy superior customer loyalty, and a remarkable 23 times more likely to outperform less analytical peers on new-customer acquisition.

P&L 9

P&L Banking Marketing Call Center 9

Harvard Business Review

MARCH 31, 2016

In particular, leaders at companies with successful programs establish a healthy work environment by integrating health into the organization’s overall vision and purpose. This, of course, takes time and support. A company like Dow Chemical is a success story in this way. There are a few simple ways to start doing this.

Planning 8

Planning Incentives ROI Long-term 8

Harvard Business Review

JULY 29, 2016

If you display skepticism toward the candidate or hesitate, the reference will likely clam up out of loyalty, she says. Show any skepticism or negativity toward the candidate—the reference will go silent out of loyalty. Don’t. Read anything into the person’s inflection.

Reference 8

Reference COO Learning-by-Doing Case Study 8

Harvard Business Review

JUNE 26, 2017

If your culture and your brand are driven by the same purpose and values and if you weave them together into a single guiding force for your company, you will win the competitive battle for customers and employees, future-proof your business from failures and downturns, and produce an organization that operates with integrity and authenticity.

Brand 8

Brand Company Operations Merchandising 8

Harvard Business Review

JANUARY 2, 2017

Less-obvious causes of distrust tend to originate more from the traditional environments in which leaders have been mentored than from specific behaviors of well-meaning managers. As a leader, it’s your responsibility to use good judgment to take risks, to operate with principled motives, and to hold positive assumptions.

Policies 13

Policies Micromanagement Reference Covey 13