Great Leadership By Dan

JULY 8, 2020

But you need the right culture for this approach, the right metrics (hint, the main KPI isn’t topline revenue) and the right resources. And you need leadership that has a longer time horizon so you can invest in relationships. You need a cushion of cash to allow you to focus on the long term.

Business Model 282

Business Model Long-term KPI Loyalty 282

CO2

NOVEMBER 26, 2023

Internally, examine culture, leadership, process, and people, as well as the value proposition you offer to customers. From the moment we’re able to process thoughts and language, we take cues from other people and our environment. These leaders miss out on a lot of ideas, and they often struggle with alignment and employee buy-in.

Strategic Planning 78

Strategic Planning Planning Balanced Scorecard Mission Statement 78

Harvard Business Review

JANUARY 27, 2017

Even better, they would respond 10 times faster to market moves than existing processes while requiring minimal human intervention. Ambiguity is the enemy; crisply defined service level agreements and explicit KPI accountability are essential. Human leadership defers to demonstrable algorithmic power. That was the challenge.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8