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The Most (and Least) Empathetic Companies

Harvard Business Review

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. There is a direct link between empathy and commercial success. compared to weighted average of 5.2% of all the companies in the index).

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Corporations Need a Better Approach to Public Policy

Harvard Business Review

Too few businesses have sought to make a systemic approach to public policy an important dimension of their global posture. telecommunications or food safety or healthcare or aerospace or energy/environment). They can be cross-cutting issues which impact the whole corporation (e.g., A needed a pproach.