Harvard Business Review

OCTOBER 24, 2014

The dissertation became a book, titled What Happened to Goldman Sachs: An Insider’s Story of Organizational Drift and Its Unintended Consequences (HBR Press, 2013). One of the changes I document in the book is how Goldman drifted from a focus on ethical standards of behavior to legal ones — from what one “should” do to what one “can” do.

Banking 9

Banking Ethics Long-term Hedge 9

Harvard Business Review

MAY 2, 2011

Any manager who has ever tried to shift organizational behaviors by rolling out a new piece of software knows this well. From a distance, it's impossible to say what the reasons are, but it's probably a combination of factors that conspire to leave many of the schools empty, and foil the well-intentioned goal.

Metrics 13

Metrics Education Software Tools 13

Harvard Business Review

SEPTEMBER 12, 2011

Higher-ambition leaders are able to integrate multiple business disciplines (strategy, ethics, marketing, finance and so on) into a coherent, systemic approach for building a great company. For example, in finance courses students learn that profitability and return on assets is the measure of business success.

360-Degree Feedback 14

360-Degree Feedback Ethics Education Human Resources 14