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Know Your History, Purpose and Direction

CoachStation

My career from that point has almost always been in leadership roles within the retail, hospitality, finance and contact centre industries in Australia and overseas. The modern business marketing and technological opportunity that social media provides is one of the greatest marketing tools for any business, particularly small start-ups.

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The Guru's Guide to Creating Thought Leadership

Harvard Business Review

Shifting from Drucker's erudition and measured tone to Hammer's revolutionary and provocatively violent declarations ("don't automate, obliterate") was a bit dizzying. I list these below as a guide for anyone — from bloggers, to academics, to strategy consultants — looking to produce world-class thought leadership.