Remove Ethics Remove Health Care Remove Marketing Remove System
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Helping Patients Make Peace with Death

Harvard Business Review

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. But it always fails eventually, and when that occurs, our system, by and large, does a lousy job. All patients would designate health care proxies.

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How Merck Is Trying to Keep Disrupters at Bay

Harvard Business Review

With its Emerging Businesses (EB) group (where one of us serves as President), Merck started a journey about three years ago with a core investment thesis: there are areas of growing unmet need in health care that intersect with its established competencies. Experimentation is vital.

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Ineffective Sales Leaders Can Cause Lasting Damage

Harvard Business Review

He had extensive market knowledge and a stellar track record. He tolerated (and even encouraged) ethically questionable sales practices. When a health care company hired the wrong leader for a sales region, it took more than three years to rebuild the team and recover from the initial error of putting the wrong person in charge.

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Should a CEO’s Bonus Be Based on Financial Performance Alone?

Harvard Business Review

Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care. ” Take, as an example, the world’s largest mining company by market capitalization, BHP Billiton. Should soft measures be part of a CEO’s scorecard?

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It’s OK to Move Down (Yes, Down) the Value Chain

Harvard Business Review

Leaders of many companies — in industries ranging from contract manufacturing, and software services to consulting and health care — tell us the same thing: “We want to move up the value chain.” defend against “attack from beneath” and maintain your reputation for ethical operations.

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Corporations Need a Better Approach to Public Policy

Harvard Business Review

Too few businesses have sought to make a systemic approach to public policy an important dimension of their global posture. Their business school education and their initial experience within narrower company functions ( e.g., marketing, manufacturing, finance) may leave them unprepared. The stakes are very high. A needed a pproach.

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Predict What Employees Will Do Without Freaking Them Out

Harvard Business Review

” It’s no coincidence that this sounds like consumer marketing. Marketing concepts like brands, segments, value propositions and engagement are fertile metaphors for retooling HR , but there is also a more subtle lesson here. Consider this object lesson from marketing. Would they be delighted or disturbed?

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