Harvard Business Review

MARCH 30, 2016

Effective executives understand the productivity and customer loyalty future depends as much on motivating and managing their machines as inspiring their people. “This goes to the heart of intelligent systems design,” asserts Jerry Kaplan, author of Humans Need Not Apply. “Why would you treat them differently?”

Review 8

Review Kaplan Kaizen Performance Review 8

Harvard Business Review

NOVEMBER 29, 2010

Say that in a roomful of managers, and you get nervous laughter. Two myths about creativity underlie the squeamishness: First, that creativity is morally, ethically good. Notice: That second part of the creativity definition — "appropriate to some goal" — doesn't mean that the goal is necessarily ethical.

Creative Accounting 14

Creative Accounting Creativity GAAP Balanced Scorecard 14

LDRLB

OCTOBER 22, 2012

As study author Steve Kaplan puts it, “Persistent leaders don’t give up>” Never giving up is common with successful company leaders and business entrepreneurs. I expect people to do their best, and anyone who works for me has to have a strong work ethic. Genuinely care for your people. Help them succeed.

Power 167

Power Kaplan Entrepreneur Learning-by-Doing 167