Harvard Business Review

MARCH 1, 2011

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. But in a different sense, the health care system is starved for innovation and the entrepreneurial spirit. Will it come?

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Health Care Biotechnology Mayo Pharmaceuticals 15

Harvard Business Review

JULY 19, 2018

Through a process we’ve termed “reverse innovation” these practices can be brought to other countries, including the United States, where health care costs are out of control. Each Aravind surgeon, for example, has help from six paramedics in the clinical domain and four assistants for administrative and support services.

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Health Care Cost Govindarajan Transportation 8

Harvard Business Review

DECEMBER 3, 2015

Dr. Ryan Uitti, a neurologist at Mayo Clinic in Jacksonville, used a simple spreadsheet to track outcomes for patients with Parkinson’s disease for more than a decade. Last year, Mayo’s Center for the Science of Health Care Delivery (CSHCD) worked with Dr. Uitti to launch a broader outcomes measurement program.

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Health Care Mayo Long-term Committee 8

Harvard Business Review

DECEMBER 18, 2014

An example of this type of collaboration is VHA’s Upper Midwest Consolidated Services Center (USMCSC). The 42 members of this purchasing coalition formed in 2008 include Mayo Clinic, Swedish Covenant Hospital, and Sanford Health. While collaboration is always challenging, the health care benefits are by now clear.

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Health Care Retail Mayo Pharmaceuticals 8

Harvard Business Review

JULY 1, 2013

Take McDonald''s for example—the organization''s recent confession to franchisees that 20 percent of customer complaints are due to "unfriendly service," with "rude or unprofessional employees" as the number one complaint is a reminder that the final customer touch point often determines whether or not customers return. Navy SEALs.

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Mayo How To Banking Budgeting 8

Harvard Business Review

NOVEMBER 21, 2016

And yet, as so many of us know who have attempted to manage our own care or tend to sick family members, the U.S. The average, low-risk patient must follow up on referrals to specialists, fill and manage medications, and comply with physical therapy and other regimes. Innovating for Value in Health Care. Insight Center.

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Health Care Insurance Technology Survey 8

Harvard Business Review

JULY 6, 2016

There are, of course, many other examples of the emerging drug strategy in action, from Turing (whose actions under then-CEO Martin Shkreli provoked a backlash) to Valeant (whose moves sparked Congressional outrage and investigations that led to its CEO’s downfall ) to Questcor. Senate Special Committee on Aging.

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Price Pharmaceuticals Company Health Care 12