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Voice of Experience: Yolande Piazza (Citi)

First Friday Book Synopsis

Here is an excerpt from a profile of Yolande Piazza (Managing Director, Global Consumer Technology, Citi) written by Melissa J. Anderson (New York City) for The Glass Hammer, an online community designed for women executives in financial services, law and business.

Hammer 85
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The Future Of Work Post-Covid

The Horizons Tracker

Covid-19 has been many things, but the digital transformation it has encouraged has been significant, whether due to the newly remote workforces, the urgent need for online sales channels, or the need for cloud-based technologies to maintain business operations. Redesigning the business. “People are very much in the loop.”

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Four Innovative Initiatives to Attract and Retain Diverse Women

First Friday Book Synopsis

Here is an article written by Tina Vasquez (Los Angeles) for The Glass Hammer, an online community designed for women executives in financial services, law and business. Visit us daily to discover issues that matter, share experiences, and plan networking, your career and your life.”

Hammer 89
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Big-Project Engineers Have to Deal with Too Much Red Tape

Harvard Business Review

Nineteen days later, as rescue crews grew desperate, a 24-year-old field engineer named Igor Proestakis decided to travel to the site with what he hoped was a breakthrough idea: using a particular drilling technology, called cluster hammers, to cut through the collapsed rock. So what is holding these engineers back?

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Uniting the Religions of Process Improvement

Harvard Business Review

In addition to laying out an approach for making one-time improvements, Reengineering's high priest (the late Michael Hammer) had advice for organizations wanting to sustain improvement. Lean "senseis" (teachers) say strategy deployment, executives as coaches, and front-line problem-solving sustain improvement.