Execution Industry Leadership TQM 
Deming Institute
NOVEMBER 21, 2016
Total Quality Management in Logistics: a case study from the trucking industry by Harry Lehman, Jr. (a This document explores implementing these ideas in the service industry. The case study details problems encountered by the company and those are very common: resistance to change (by everyone including executives) etc.
Strategy Driven
FEBRUARY 6, 2015
It applies to service industries and manufacturing operations. Thinking that quality needs apply to some other department, company or industry, not your own. At the start of the decade, many executives viewed the quality process with indifference or fear. TQM has increased profitability in some corporations up to six times.
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Deming Institute
JANUARY 5, 2017
I don’t think I learned anything about Deming or his work as an undergraduate Industrial Engineering student from 1991 to 1995. I don’t remember getting too many details from my dad about the class, other than Dr. Deming chastising some executives who showed up during the last hour of the last day. Edwards Deming.
Chartered Management Institute
JUNE 5, 2012
There's one simple thing, that most senior executives (most people generally) don't do when they are looking for a job. They don't do it out of fear - and that fear is misguided - or, I suppose, out of shame. In today's job hunt we depend on our informal network of personal ambassadors to help unearth possibilities.
Chartered Management Institute
JANUARY 22, 2012
Don't wait for headhunters to call - if you're a senior executive looking for a job and they haven't already then it is too late. You need to drive the process - with the right approach and the right effort almost anyone (though I am personally concerned with senior executives) can land a role and do so quickly.
Chartered Management Institute
DECEMBER 2, 2011
Time at Work How your values drive your success Candidates are lying throughout recruitment Government launches new strategy for industry. Related Content: Calling a halt to mindless change - 13 years on, have we learnt the lesson yet? You are not watching this post, click to start watching.
Harvard Business Review
MARCH 23, 2011
An executive decides on a different and better way to do things, and prepares a sales pitch that goes something like this: First: "We need to change. Many executives have never recognized this pattern of serial adoption of different approaches to what is essentially the same topic. Here's this new approach.
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